Wishcarrental Reviews

This company is a total scam

This company is a total scam We were charged for petrol 20 times more than we were supposed to pay I wouldn t recommend anyone to go even closer to this company We rented an automatic car on 12 September 2024 for 3 days in Trabzon Airport We were given a Dacia Duster SUV We took the car at 23 30 and went to the hotel in Yomra Which is 10 minutes away Next morning we wanted to visit Trabzon and went to Ataturk Kosk We realised that our car was very strange there was an issue with the accelerator We reported it to the company and we were told that it was normal for Dacia all of them have got the same problem Although they accept the fault they couldn t guarantee to change the car immediately due a to a shortage of automatic car in the company We were told to come back whenever suit us and they will do their best to give us an other automatic car We insisted on changing the car and headed to Airport In the way going to the Airport we only stopped for a breakfast When we were back to the Airport we didn t know that we will be able to change the car so we didn t consider filling up the petrol tank We were offered an automatic Citroen and we accepted the car They did the paperwork immediately and just before giving us the key we were told that we had to pay for the petrol that we used for Dacia We said ok let s fill it up at the petrol station just 2 minutes away We were said you can t we already changed the paper work insurance matter you can t drive the car In that case because of very little journey and people looked friendly we said ok you fill it up and we can pay for it We are Turkish British so we didn t think about those people would scam us Just before we took the Citroen the guy showed me a screenshot saying that this picture was sent by a person who took the Dacia to the petrol station Picture was showing 798 TL That figure didn t mean anything to me since I live in London for 35 years We took the Citroen and returned it back to the Airport without any damage and full tank We were not asked for the petrol difference for the Dacia I had a phone call just after we passed the security point and the person on the phone asked me to authorise the payment for the petrol difference 1000 TL 22 pounds I still didn t realised the large amount of the figure and authorised the payment at that moment my husband was sitting next to me and he stoped me talking to the person and made a point to say how come we can pay that amount of money we did a journey from Trabzon Rize Artvin and came back to Trabzon again and we paid for petrol in total 1100 TL The journey with Dacia was less than 2 hours it is not correct figure that they charged us The person on the phone was hearing this conversation and told us to make a complaint to the head office in Istanbul Afterwards we calculated exact figure of the km that we made and found out how many litres that we could spend We found out that 2 litres max we spent with Dacia and they charged us for 40 litres petrol That means we have paid 20 times more than we were supposed to I called the company and complained and raised the issue next day to their head office in Istanbul They came back with a result after 4 days in written saying that we were charged what we were supposed to I immediately call the company and try to understand which sort of judgment they have done The person in the phone was very annoying and repeating himself rather than answering my questions He was rude and very unprofessional person This company also known as Dilek oto Rental I wonder why they have changed their name I would never rent a car from them again They are making money out of you unlawfully

Avoid at all costs

Be very careful renting from these Both my son and daughter booked a five seater doblo for a two week family holiday Because they had a lot of suitcases we met them at zmir airport and two of our grandchildren and two cases went in our car It took 11 2hrs to get the cars both of which were ford tourneo The vehicles were supplied with no fuel which isn t a problem as there is a garage at the airport They arrived late Friday night and we arrived at our holiday home around 1 30am On the Sunday we decided to go out for lunch and my son and daughter discovered that their vehicles only had seatbelts for 4 passengers They both contacted Wish who were to say the least unhelpful My son who is a police officer pointed out that every passenger needs a seatbelt by law in Turkey and they were in breach of contract After a number of tries to get them to resolve the problem over the next 5 days they gave up We ended up having to travel everywhere with them which hadn t been the plan for the holiday On returning to the UK my son contacted his credit card company who were very good and refunded the whole amount My daughter contacted Wish to make some sort of arrangement with them to be told that she was an opportunist and they would have her blacklisted with all the Carhire companies in Turkey Not even an apology She will now also be contacting her credit card company AVOID AT ALL COST

Tricked in returning the car empty thank

Rented the car with empty tank of gas asked why they said that s their policy made it to gas station to fill it OK since I rented the car for a week so I made it full but didn t use it all the way and returned it half tank of gas worth 1 500 TL lot of money to be given away for their slick way tricking you I knew it when I first rented it but what can I can they were smart and I was stupid What a way to rub people of their hard earned money Be aware of thisI will never rent another car from Wish car rental company Go with big brands like Avis Hertz etcShame on them

Basically this company will scam you in

Basically this company will scam you in ways you will never imagine STAY AWAY

- 0 if I could they stole our money

- 0 if I could We had booked a car from Bodrum We made this booking at the Wish car rental shop in Bodrum airport when we arrived at midnight We did not receive an email notification of our booking with booking reference details However a month later we noticed a transaction made on our credit card for 89 29 Wish did not email us prior to taking this money to inform us of why they will be deducting this money When we contacted Wish via email they said this was for washing the car - 89 29 for washing the car Firstly they did not email us any photos or video to inform us of why they need to charge us this large amount and they didn t notify us that the 89 29 will be deducted We requested proof to justify this 89 29 car wash and also requested a refund multiple times but Wish refuse to send us proof or refund us our money This in its own is dodge and we will never use them again because we have no idea if they ll take money off our credit card unjustifiably - we feel that Wish has stollen this money from us taken it without letting us know or providing proof We have hired cars in many countries and we ve never come across an additional cost to wash the car this is always included in the rental fees but secondly 89 29 to WASH a car is absolutely ridiculous No where in the expensive city of London or New York or even Australia being an expensive country have we paid for a car wash at 89 29 Very unhappy customers

Simply thieves

Simply thieves When I left the car to Izmir airport after checking the car with me the guy said everything was ok After I left they took money from my credit card without saying a word and when I contacted them they told me they found a damage they misteriously hadn t see earlier

They don t even deserve a single star

They don t even deserve a single star If you are renting a car from outside Turkey definitely stay away from this company They do not refund the security deposit once you leave Turkey

SCAM COMPANY

If I could I would give them -1 stars Absolutely shocking company with the worst service ever extremely racist avoid at all costs unless you want to be scammed out of all the money they can get

Bunch off scamers

Bunch off scamers Be careful to book whit this company they will charge you for something they think they can get away Always take care to take photos of all and you will be surprised what they will try to get out off you All I m saying just be careful to book whit this company