Ageas Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Customers frequently highlight easy online processes, competitive pricing, and helpful service as strengths of Ageas insurance. Many reviews praise the simplicity of renewals, quick claim settlements, and responsive customer support. Conversely, common complaints include unexpected price increases, poor communication, and issues with claims handling or policy changes. Some users also report frustration with system errors and rigid processes.

What customers love
  • Easy online process
  • Quick claim settlement
  • Simple renewals
Common concerns
  • System errors
  • Claims issues
  • Rigid processes

Last updated 1 month ago

C

After doing many Internet searches I

After doing many Internet searches I found ageas the easiest and the cheapest Will be changing my husband over to ageas when his insurance is due
P

customer service was excellent

customer service was excellent she was clear and i understood everything she said very good
V

Check out Ageas for your car insurance - Excellent servic

This is the first year I have used Ageas and when my car was stolen I expected a battle to get the matter sorted but this was not the case Ageas dealt with everything very professionally and efficiently and I felt their settlement was very fair I m so pleased I moved my insurance to Ageas and would have no hesitation recommending them to other car owners
M

Adding a new named driver

I needed to add my son as a named driver on my car but wasn t sure of how to do it and what it would cost The virtual assistant section gave me the necessary information Completion of the steps in the process was easy and I had a very reasonable price quoted within seconds I continue to be very happy with Ageas
G

Easy transaction

Process straight forward and easy - no difficulty at all pleased to buy from Ageas
G

Home insurance product met my

Home insurance product met my requirements fully at a competitive price the service from their call centre was quick and addressed my queries efficiently whilst renewing my policy
M

Excellent customer service from Darryl

Excellent customer service from Darryl when I got in touch to change the VRM details on my policy after putting a plate on retention Swiftly dealt with and resolved Darryl was great from start to finish
C

Staff dealt with my claim efficiently

Staff dealt with my claim efficiently and professionally kept me informed of the process of repairing my car Once the car was repaired I was informed when the claim was closed
D

I made the choices

The opportunity to add what I wanted to my policy and explore all options without someone trying to sell it to me
R

I always feel like the staff are

I always feel like the staff are friendly polite and professional They listen and offer advice and remedies to any concerns raised The cost of rental saved me over 500 so I m happy

About Ageas

Ageas is a provider of personal insurance in the UK. We provide cover to over 4 million car, home, pet, van and business customers in the UK.

United States

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