Ageas Reviews

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ageas.co.uk

3.57

140 reviews

Great Rating

Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Customers frequently highlight easy online processes, competitive pricing, and helpful service as strengths of Ageas insurance. Many reviews praise the simplicity of renewals, quick claim settlements, and responsive customer support. Conversely, common complaints include unexpected price increases, poor communication, and issues with claims handling or policy changes. Some users also report frustration with system errors and rigid processes.

What customers love

Easy online process
Quick claim settlement
Simple renewals

Common concerns

System errors
Claims issues
Rigid processes

Last updated 1 month ago

Dave w

2 years ago

Beware of pet insurance rip off price increases

If your considering pet insurance with this lot be aware annual price increases are a rip off my pet insurance up 70 this year and that s with no claims if there had been a claim it would have been more how can any company vouch for that much of a rise inflation is a less than 5 what ever bull they try and tell you about increased vetinary costs etc it s total and utter rubbish these lot know what people think about their pets and consequently rip people off

Sean Dore

2 years ago

crooks

Wait for you to have an accident Then fabricate information unrelated in ANY way to the policy in an effort to avoid payment of a claim They will continue to demand your premiums to be paid while claim is outstanding then threaten cancellation when you answer their queries You provide all evidence requested but very cleverly anything important they send from noreply emails to prevent your response They also don t mark ANYTHING as a final response to drag matters out as long as possible and to put you in the worse position possible BEFORE you are able to pass the complaint to any 3rd parties STAY CLEAR Wish I could give ZERO

Andrew Davies

2 years ago

Worst insurance company ever

Worst insurance company ever do not touch with a barge pole

Matthew Downie

2 years ago

Do not and I repeat do not take out any

Do not and I repeat do not take out any form of insurance with this company 4 weeks in and they have cancelled my insurance twice by mistake and put my fee up by nearly 200 because of mistakes

Richard Peterson

2 years ago

Useless

Useless First time we have ever claimed and we ve been left stranded on Jersey at bank holiday after being hit by a tree with no help and little understanding from an insurer we have paid 100s to over the years The operative seemed to have no clue we were not in the UK and appeared only interested in writing off the car although the damage to the windscreen and mirrors are straightforward fixes and the bodywork damage in minimal No interest whatsoever in us - we were driving when the car was hit - and no clue to the fact we could not get home to Cornwall if we left the car in Jersey We d also have had to leave our dog behind Now the shock has worn off we feel utterly let down and now angry

Adnan

2 years ago

UPDATE

It has been weeks and weeks since I have been told that someone will be in touch still not heard anything I was left without a car and could not travel to work My car was returned to me in a worse condition than prior to the accident I am in touch with the financial ombudsmen and will escalate this further

Mark Saunders

2 years ago

Rip off quote for temporary additional driver

Charging 180 for 1 months temporary cover for an extra driver who is an experienced driver is not in any way reasonable I refused to pay it and will be looking to insure my car with someone who actually cares about giving customers good service and good value

Andre Borracha

2 years ago

Save yourself the hassle Go elsewhere

This may be the worse insurance option out there I made the claim two weeks later still no contact I phoned them again they said they would send an email over nothing They don t actually communicate with you unless you reach out to them first it s been over a month and a half since my bike was stolen and I still haven t heard anything about a pay out even though they have priced it and asked for my bank details my brother with a different insurance got paid out in 3 weeks I haven t even been contacted in over a month still left confused I even rang the number they sent me to speak to them with and they didn t answer Very very poor wouldn t waste your time with this insurance as they are happy to leave you in the dark and not pay you out for your claims

Jon James McGrath

2 years ago

You Get What You Pay For

I moved to this company down to cost however will be leaving soon In my opinion not Fit for Purpose Trying to talk with someone is incredibly difficult and the saying is so true You Get What You Pay For I would rather be with a company that are more expensive but give good Customer Service which unfortunately this company lack in abundance In my opinion Avoid

Laura Lytton

2 years ago

All I have been trying to do is talk to

All I have been trying to do is talk to someone in the total loss team to ask why they have offered such a minor amount I cannot get through noone answering the calls worse company I ever known they don t call back Nov 2023 was my accident I still have not been paid worse company I have ever known

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Ageas Reviews

Rated 3.57 out of 5 by 140 Happy Customers

Beware of pet insurance rip off price increases

crooks

Worst insurance company ever

Do not and I repeat do not take out any

Useless

UPDATE

Rip off quote for temporary additional driver

Save yourself the hassle Go elsewhere

You Get What You Pay For

All I have been trying to do is talk to

About Ageas

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