Ageas Reviews

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ageas.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently highlight easy online processes, competitive pricing, and helpful service as strengths of Ageas insurance. Many reviews praise the simplicity of renewals, quick claim settlements, and responsive customer support. Conversely, common complaints include unexpected price increases, poor communication, and issues with claims handling or policy changes. Some users also report frustration with system errors and rigid processes.

What customers love
  • Easy online process
  • Quick claim settlement
  • Simple renewals
Common concerns
  • System errors
  • Claims issues
  • Rigid processes

Last updated 1 month ago

N

Ageas make it easy to renew your

Ageas make it easy to renew your policy They advise you of their best offer so no need for wasted time spent trying to get it cheaper And it was the best offer I could find
S

Easy access and easy to follow

Easy to access and make necessary changes Matter sorted straight away Absolutely no issues
C

Everything was so easy

Everything was so easy- I wanted to change my policy to a different car- I was able to do it myself online- my updated documents were with me immediately even though they say it could be a couple of hours- simple to view and save
D

Nice and simple to change car on my

Nice and simple to change car on my current insurance policy let s hope the renewal good lol
A

Peace of mind At this stage in my life I don t want

At this stage in my life I don t want any hassles I want a straight forward simple issue that doesn t need excess correspondence Loyalty doesn t seem to be of an issue these days
R

Car insurance

Car insurance second year with them amazingly the price was extremely competitive It was 40 cheaper than any other I had found It was a no brainier renewing with them
A

Excellent

Very straightforward everyone involved was very supportive Repairs arranged and completed astonishingly quickly Car collection and return from my address and was even able to leave my courtesy car at the repairers
G

Great customer service and cheapest renewal

Used chat to change the reg number on my car and it was really easy and no charge Coincidentally just minutes later I got my renewal email and it was 80 cheaper than the cheapest on a comparison site so I ve renewed for another year
J

Competitive no nonsense pricing

This is the first time that a renewal quote for car insurance has been an acceptable price and less than last years Interacting with AGEAS on the web portal is clear they even supply appropriate phone numbers which other providers seem to hide The agent I spoke to was polite knowledgeable and dealt with my questions quickly I would recommend this company
J

Faultless service from start to finish

Zoe my advisor was absolutely amazing Her customer service was exemplary she was warm and friendly took the stress out of the whole incident which i greatly appreciated as I amnterminal and was going on holiday with my family She explained everything advised me at every stage and kept me informed throughout She showed a real empathy to my situation and was a credit to AGEAS Insurance THANK YOU SO MUCH ZOE AND THANK YOU FOR A FAULTLESS SERVICE FROM YOU AGEAS

About Ageas

Ageas is a provider of personal insurance in the UK. We provide cover to over 4 million car, home, pet, van and business customers in the UK.

United States

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