Arachas Reviews

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arachas.ie
3.79
92 reviews
Great Rating
Based on 92 user experiences

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Rated 3.79 out of 5 by 92 Happy Customers

65.2%
2.2%
1.1%
9.8%
21.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 92 reviews

The majority of reviews for Arachas are highly positive, with customers praising the company's service, expertise, and responsiveness, leading to long-term business relationships. Conversely, a significant number of recent one-star reviews strongly criticize unacceptable wait times, unreturned calls, and poor customer service from the support teams. Several reviews also note issues with policy documentation and payment processes.

What customers love
  • Competitive pricing
  • Excellent coverage options
  • Professional knowledgeable advice
Common concerns
  • Long hold times
  • Unreturned phone calls
  • Billing fee issues

Last updated 3 months ago

N

We have been dealing with Arachas

We have been dealing with Arachas formally Stuarts for over Fifteen years we have our Company insurance our Fleet insurance and a number of houses insured with them Fidelis is extremely professional and efficient she is a pleasure to deal with
D

Helpful reliable and competitively priced

I have been using Arachas now for 4 years for both my personal and business insurance requirements I must say that my experience with our account director Ollie Gorman and indeed his wider team has been nothing short of exceptional From the moment I make contact I am met with professionalism knowledge a can do attitude and a genuine willingness to help even on many occasions outside of office hours Moreover I have found them to be very competitively priced especially when I consider the peace of mind their level of service provides me with Needless to say I would highly recommend Arachas Insurance to anyone in the market for a new insurance provider
S

Excellent Service

Having used Arachas for all my personal and business insurance requirements for the past number of years I could not recommend them enough to anyone thinking about contacting Arachas in the future The level of commitment shown by all staff along with their attention to detail to get my insurance requirements correct each and every time has made renewing my insurances a simple and stress free task year on year I look forward to many more years building our already successful relationship
F

THE best insurance company to deal with

As a club and an Assoc with almost 2000 members Arachas ALWAYS takes such good care of our concerns and gives the best advice cover for all our various activities for the clubs Kathryn Reddy has the most experience and personal feedback I have ever experienced in my 15 years of seeking insurance
E

Always have your back

Arachas Insurance Brokers have been invaluable to my hospitality business Their tailored insurance solutions and expert advice have helped me manage risks effectively They re always there when I need them whether it s for claim assistance or proactive risk reduction Highly recommended
A

Excellent service

Excellent service went to renew my home insurance I worried if I was underinsured and I was given advice of what website to go onto to find out what I should be insuring my home for Very informative very helpful and I couldn t fault the arachas service
J

As both a Commercial and Private

As both a Commercial and Private domestic client I have always been afforded expert staff to look after my insurance requirements and give me the best advice and rates in the Insurance marketplace That is huge peace of mind for which I am always grateful for
I

Great Customer Service

Excellent Customer Service I highly recommend this Arachas insurance Thanks for the excellent service fast response doing great and reliability If there is my friend who wants to study abroad in Ireland or is already in Ireland I would love to recommend Arachas Insurance Thanks for Arachas Insurance in Ireland
J

The Dublin staff are so responsive and

The Dublin staff are so responsive and friendly always a pleasure
C

5 Star Rating for Arachas and Dave

5 Star Rating for Arachas and Dave Kennedy who looked after my son s car insurance policy Dave went above and beyond in securing my sons policy I can t thank him enough Aidan Conor Moore

About Arachas

Personal home, car and travel insurance from Arachas supported by experts that understand your personal insurance needs

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