Avis Reviews

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Dave H

1 year ago

The customer service rep in Derry was

The customer service rep in Derry was the best i have ever come across in this industry It was actually a pleasure to spend a little time at his counter as we completed the paperwork He was friendly funny and gave us good information

M

Michele Priddle-Harris

1 year ago

Always a pleasure

Very easy to choose car type book and pay online etc Face to face at Derry airport is always a pleasure Welcomed warmly and very easy quick service with clear instructions Return of car was fabulous greeted with an umbrella on a wet day and a very simple handover We wouldn t use anyone else

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Alex Oconnor

1 year ago

Straight out of the airport and

Straight out of the airport and customer service desk lovely friendly member of staff who was very helpful smile on his face and very welcoming Definitely use again

N

Noreen

1 year ago

Fantastic customer care and a great car

My flight was delayed for a few hours due to fire at Luton Airport which meant i didnt land into Belfast until 12midnight I really did not expect the desk to be open but the guy had waited for me He was so kind and extremely helpful The car was the cheapest they had and i wasnt expecting much but it was a great car good size comfortable and lovely to drive Would use again and recommend

M

Mr and Mrs J

1 year ago

Booking was very easy

Booking was very easy and when I had to change pick up time due to flight change that too was very easy The guy on the collection desk was co-operative and efficient when we collected the car which was clean He was also very efficient when we brought the car back All staff encountered were very friendly

M

Marie Smith

1 year ago

Excellent all round experience

Very speedy and efficient service late at night Good directions to car pick upFriendly reception and quick drop iff

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Linda Skinner

1 year ago

Consistently reliable service

Consistently reliable service I am an Avis Preferred member of many years standing I am always treated respectfully and efficiently with minimum fuss and no unnecessary complications The cars are always spotlessly clean I m happy to recommend highly

S

Suzanne

1 year ago

Great start to a great vacation

Everything was as planned and stated in our booking We were greeted warmly provided so much great information and car was promptly ready The return was so easy and handled by a friendly gentleman and we were on our way to the next adventure Definitely a great experience

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Stephen

1 year ago

Martin at Derry Airport is a credit to Avis

If there were an award for car hire representative of the year Martin at Derry Airport should definitely win it He was welcoming and efficient both when we collected our car and dropped it off the car was really nice and in excellent condition When he was not busy at the Avis desk he was outside washing all the hire cars And then when our Loganair flight back to Stansted was cancelled 2 hours after it was supposed to have departed from Derry we went back to him and asked if we could hire another car to drive to Belfast Airport in order to catch a different flight later that evening He was so helpful and sympathetic and instantly arranged for us to have the same model of car we had just hired at a heavily discounted rate Thank you so much Martin - you do a fantastic job

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john callahan

1 year ago

Long time loyal customer

I ve been an Avis customer for almost 50 years Always nice friendly staff good equipment and quick to resolve any problems that arise Best of all maybe no unpleasant surprises at pickup or end of rental billing Good folks

Rated 3.84 out of 5 by 103 Happy Customers

The customer service rep in Derry was

Always a pleasure

Straight out of the airport and

Fantastic customer care and a great car

Booking was very easy

Excellent all round experience

Consistently reliable service

Great start to a great vacation

Martin at Derry Airport is a credit to Avis

Long time loyal customer

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