AI Review Summary
Based on 86 reviews
Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.
What customers love
- Easy to use website
- Quick booking process
- Helpful staff
- Good value
- Competitive rates
Common concerns
- Claim delays
- Website crashes
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Last updated 3 days ago
C
Customer
Great service fantastic price thanks to all
C
Customer
Great
Easy - Fast - reasonable
C
Customer
Backpacker Travel Policy Good Value
Great prices and easy to understand and quick and easy process Really good options to choose from Highly recommend
A
Aleksander prenga
Haven t used the backpackers insurance
Your agent explained everything very well and made booking a Travel Policy very easy Good value also Overall very pleased
C
Customer
5 stars
Haven t used the backpackers insurance but it s a good price and when I phoned them the lad on the phone was really helpful on the phone with any queries I had about extending my plan I d say I ll use them in the future when I plan on travelling
C
Ciara
Good value of money for a great plan
Good value of money for a great plan So far so good
J
Jen
very easy to fill out the form and
very easy to fill out the form and cheapest travel insurance
N
Niall Higginbotham
Competitive rates and site is extremely
Competitive rates and site is extremely easy to navigate
M
Mark Gall
Cheap insurance
Cheap insurance Easy to use website
C
Colm Connelly
I had some issues buying the insurance
I had some issues buying the insurance online so I rang up The lady I spoke to was so kind and helpful Would definitely recommend