Backpackertravelinsurance Reviews

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backpackertravelinsurance.ie
4.08
86 reviews
Great Rating
Based on 86 user experiences

Rated 4.08 out of 5 by 86 Happy Customers

59.3%
18.6%
5.8%
3.5%
12.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 86 reviews

Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.

What customers love
  • Easy to use website
  • Quick booking process
  • Helpful staff
  • Good value
  • Competitive rates
Common concerns
  • Claim delays
  • Website crashes
  • null
  • null
  • null

Last updated 3 days ago

C

Easy to use service and self

Easy to use service and self explanatory However I got confused on medical grounds I didn t know if I should ring or not I didn t have any issues so I didn t but I had to read and reread it wasn t clear to me
S

Great

Really quick easy to nagivate through Everything is explained thoroughly so very good experience on that sense However I was charged for two policies and the money came out my bank twice so this was frustrating Although hopefully it gets rectified
C

Travel Insurance

Helpful efficient and quick
A

No issues with buying the insurance

Called the contact number before buying insurance online to clarify that the Backpacker Insurance for my daughter did not need private medical cover The customer care handler Scott could not have been more helpful talked me through the T Cs and confirmed that no additional private health cover was required after consulting another senior member of staff Have recommended this company to another customer already Thanks
G

Customer service advisor was fantastic

Easy to use website and good comparison to the two different plans available to a customer
E

Easy to use

Ease of booking Tabs with access to exact details of different types policies prominently displayed Excelleny value
C

Got a great deal using the promo code

I checked a travel insurance comparison site yours seemed to be the best policy not necessarily the cheapest but good level of cover for the price I chose the best policy available on your site which gives very little excess charge which I find invaluable when your are travelling on a budget
C

Easy and affordable

No issues with buying the insurance quick postage of all documents
C

quick efficient

Customer service advisor was fantastic She had a great manner helped me with my query immediately and noticed a mistake in my form which I hadn t and rectified it on the spot My only reservation was with the line itself as I was disconnected twice while on hold
C

Great experience so far but aware it is

Easy to use cover is clear and good valueNo experience of making a claim and hopefully won t need to

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