AI Review Summary
Based on 86 reviews
Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.
What customers love
- Easy to use website
- Quick booking process
- Helpful staff
- Good value
- Competitive rates
Common concerns
- Claim delays
- Website crashes
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Last updated 3 days ago
A
Aine Reynolds
Got a great deal using the promo code Very happy with the service
C
Conor Doherty
EVERYTHING LOOKS GOOD
Great experience so far but aware it is not the best company when comes to claims
A
Andrew Stein
Online payment system broken but good customer service
EVERYTHING LOOKS GOOD BUT I WON T KNOW UNTIL IF OR WHEN I HAVE TO MAKE A CLAIM
M
Martin Keegan
Very good to discuss travel
Good customer service however we couldn t pay online which was really inconvenient and it ended up taking us three days to actually get our policies
C
Colm Connelly
Easy and affordable to purchase
Very good to discuss travel arrangements on the phone I feel that I can t give a genuine review unless I need to make a claim or have a query Otherwise very good and prompt to send out documents
J
John Kent
Great and affordable insurance packages
Easy and affordable to purchase Haven t had to use it yet
C
Customer
Easy to buy and very reasonable price
Great and affordable insurance packages to choose from Only downside was waiting for a reply from customer support via email and waiting a long time on telephone as well Other than that I happy with my insurance package I purchased
S
Sonja
Very easy transaction and quick
Easy to buy and very reasonable price the cover is great
C
Cathal
Top class service
Very simple easy and quick to use
S
Sven Elbert
The wrong surname autofilled into the
Booking with you was quick easy and included everything I needed for my travels Iver to Australia Staff were very informative on the phone and online they had a good breakdown of everything they can provided