Backpackertravelinsurance Reviews

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4.08
86 reviews
Great Rating
Based on 86 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 86 reviews

Customers consistently report a very easy, quick, and straightforward booking process with helpful and responsive customer service. The platform is described as easy to navigate, and the insurance packages are frequently noted as being good value for money. While most experiences are highly positive, some reviews mention issues with claims processing and website crashes during purchase. Overall, the ease of use and affordability are frequently highlighted strengths.

What customers love
  • Easy to use website
  • Quick booking process
  • Helpful staff
  • Good value
  • Competitive rates
Common concerns
  • Claim delays
  • Website crashes
  • null
  • null
  • null

Last updated 3 days ago

A

Very helpful staff

Got a great deal using the promo code Very happy with the service
C

EVERYTHING LOOKS GOOD

Great experience so far but aware it is not the best company when comes to claims
A

Online payment system broken but good customer service

EVERYTHING LOOKS GOOD BUT I WON T KNOW UNTIL IF OR WHEN I HAVE TO MAKE A CLAIM
M

Very good to discuss travel

Good customer service however we couldn t pay online which was really inconvenient and it ended up taking us three days to actually get our policies
C

Easy and affordable to purchase

Very good to discuss travel arrangements on the phone I feel that I can t give a genuine review unless I need to make a claim or have a query Otherwise very good and prompt to send out documents
J

Great and affordable insurance packages

Easy and affordable to purchase Haven t had to use it yet
C

Easy to buy and very reasonable price

Great and affordable insurance packages to choose from Only downside was waiting for a reply from customer support via email and waiting a long time on telephone as well Other than that I happy with my insurance package I purchased
S

Very easy transaction and quick

Easy to buy and very reasonable price the cover is great
C

Top class service

Very simple easy and quick to use
S

The wrong surname autofilled into the

Booking with you was quick easy and included everything I needed for my travels Iver to Australia Staff were very informative on the phone and online they had a good breakdown of everything they can provided