A simple order arrived with no surprises
I checked prior reviews first and was a bit worried about seeing the they double charge and other unwelcome surprises but I was after an incredibly hard to find item so had no alternatives Reading the site FAQ s before ordering I noticed a if you modify your active order we charge the entire total again and refund the old amount To avoid this I made a purchase via PayPal for a single CD Blu-ray item and told them no I don t give permanent Paypal charging permission when asked to click Yes Sacrificing the ability to modify the order as it was being prepared A few days later the item was packed and shipped via DHL as selected Even included a stock photo of the box dimensions Very nicely packaged and included a copy of the invoice inside without request Absolutely plan to buy again perhaps more than one item this time No unwelcome surprises at all extra fees or anything else
igor
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When buying in this store
When buying in this store you get an excellent Japanese quality product in a super reliable package The service is at the highest level I only regret that I did not become a client of this store earlier
Marcela Oshida Galicia
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CD JAPAN s service is great
CD JAPAN s service is great customer service packaging etc I love the proxy service although it is a bit expensive but I can order products that are not shipped abroad Although they should expand their products especially Sanrio X
Kojima Yoshiyuki
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I have been buying from CD Japan for
I have been buying from CD Japan for over 15 years and I can say they are one of the best online retailers I have dealt with When I order vinyl it is always packed securely and I never get dented corners there staff always responds in a timely manner
Sen wang
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Super fast delivery to Australia from
Super fast delivery to Australia from Japan within a few days Books arrived in excellent condition Ordering process was easy no issues so far with the coupons Please keep up the good work
Christian
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The best
I have been using CDJapan since 2014 and I can honestly say that they have never disappointed me once Everything that I ve ordered ships very quickly very well packaged and always arrives in pristine condition I really love this site and it s ALWAYS my go-to website whenever I want to order an album or DVD from Japan
SDJS Wales
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It has always been both painless and a pleasure to deal with CD Japan
It has always been both painless and a pleasure to deal with CD Japan If I ever have the privilege of travel to Japan I will be getting my travel WiFi through CD Japan too CD Japan is nothing short of fantastic Ordering is easy Information is useful Customer service is second to none Packaging and delivery options are second to none
Wheelchair user
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I have used CD Japan on 4 or 5
I have used CD Japan on 4 or 5 occasions including the proxy service for my latest order and I am very happy with the service Communication has been good so you know how your order is progressing Each item has arrived well packaged and in good time with efficient delivery from DHL Happy to use them again
Anton Hiess
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I ve been a customer of cdjapan since
I ve been a customer of cdjapan since 2004 and I m absolutely satisfied with cd japan All orders were to my satisfaction And that in over 18 years very good Please keep it up All 5 STARS from me for cdjapan co jp greetings from Austria
Devin W
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Customer for Multiple Years
I have used CDJapan for a few years now to pre-order goods for the Japanese music projects I love Using the site is really intuitive in my opinion Customer service is always very kind and eager to help When I pre-order items they always arrive on the day of the Japanese release or a day after which is amazing to me Everything is always packaged for safety and I have never received a damaged product I absolutely cannot recommend CDJapan enough I love their service
