AI Review Summary
Based on 135 reviews
Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.
What customers love
- Easy app navigation
- Fast credit building
- Helpful customer service
- Recovers bank fees
- Simple setup process
Common concerns
- Slow refund process
- No fees refunded
- Account access issues
- Limited bank cooperation
- Unexpected charges
Last updated 1 week ago
N
Nicole Richardson
It takes longer than stated and you don t get much back but I have been refunded some of my fees back and I m grateful for that
H
Haley
Really enjoyed cushion
Really enjoyed cushion - just wished they would have taken their cut before adding the total to my bank account and taking their cut out after Great service though
C
Cherie Craigo
Cushion is amazing I wish they had keep
Cushion is amazing I wish they had kept the yearly unlimited negonegotiations and just made the price more but besides that i love them They have got me 210 back this year alone and last year got me over 700 in fees back
R
Ryan Mason
Was able to get some refunds
Was able to get some refunds but initially it was slow getting them to contact about fees After contacting them once about it I never had any other issues
J
jaclynnelson
Easy to use
Easy to use makes tracking bills easy and I haven t noticed anything with credit yet but am hopeful
A
Alicia ISlas
Cushion has been super clear and helpful
Cushion has been super clear and helpful since the beginning I can control what is reported by using their card and it has helped me raise my score by at least 20 points so far Gonna keep going
P
Philip Rock
Easy to use and effective
The app has been relatively easy to use and has helped with keeping a couple of my credit scores in good standing while I ve been getting back on my feet this year I wish they were able to report to all 3 but having my average be a little higher right now is definitely a big help right now
E
Exile
A Financial App unlike any other
Cushion is a fantastic and unique company being the only ones to offer the ability to build credit and track all your payments via Pay in 4 or Buy Now Pay Later companies all in one place The interface is well-designed and easy to use and you can tell they value customer feedback which is always nice to know I recommend them to anyone looking for an extra way to build credit through payments you re already making or if you re just looking for an easy way to track all your bills and expenses in one place
J
Jasmine Sneed
I saw a few ads for Cushion and decided
I saw a few ads for Cushion and decided to give it a shot on a whim Anything to help increase my credit score seemed like a good idea to me So far it has been excellent It tracks upcoming bills and getting credit for my BNPL is awesome I m hoping this along with other activities help boost my credit enough to buy a house soon
B
BRAD STARR
Cushion is awesome
I ve personally been with cushion for about 2 months now and literally this morning I Got a notification my credit score had gone up by over 41 points And I couldn t figure out why until I saw an email from cushion and I was like oh yeah So I m loving cushioning personally it s amazing and it s really helping me out