AI Review Summary
Based on 135 reviews
Reviews show consistently positive experiences with fast delivery, quality service, and reliable results, though some users report long delays or no results in a minority of cases. The majority praise prompt dispatch, clear communication, and helpful support, while recurring issues involve delayed or missing results and occasional customer service gaps. Overall, most customers find the process efficient and trustworthy.
What customers love
- Fast delivery
- Helpful support
- Easy tracking
- Good quality
- Quick results
Common concerns
- Delayed results
- No results
- Poor communication
- Complicated process
- Refund delays
Last updated 1 week ago
S
Susan Moon
I preordered my covid test when I arrived from my vacation the test kit was waiting for me at home all the sample weel sent and quick results thanks for the nice service and for a great pricing I will re do it for my next vacation
K
Karen
I bought the covid tests for my parents
I recommend the covid test from Dante Labs trustable service and very good support who are very reactive
E
Elizabeth Douglas
I enjoyed the Covid 2 step test
I bought the covid tests for my parents who came back from Italy we received the 2 kit very nice packaging and normal price
J
Jessica Ross Hicken
I recommend the covid test from Dante
I enjoyed the Covid 2 step test kit very easy to use and quick results for me
A
Agata Wrzecionkowska
I experienced the DNA of Dante Labs
I recommend the covid test from Dante Labs trustable comparing from my previous experience with other home test from very non honest companies In this case you wil be please by the honest price and great customer service
K
Karen McNaughton
Got what I needed when I needed it
I experienced the DNA of Dante Labs very satisfied I will now order the covid home test for my vacation trustable company
L
Lewis Payton
I received a super service especially
I was a bit worried after ordering the day 2 test and then looking at the reviews However my tests arrived 2 days before I returned from holiday and the negative results were received 48 hours after I had put the sample in the post box
J
Joyce Nix
Tests are affordable should be in letterbox size boxes though
I received a super service especially from the customer support who I contacted for explanation about the kit himself for covid 44 0 8081965659
A
Alex
I used Dante labs for my 2nd Covid
Tests are affordable and we received the results quickly for our day 2 test Only comment was that they should be sent in letter box size boxes so that Royal Mail can deliver when you re not home We flew back on a Friday and they tried to deliver before we were home because of this we couldn t get redelivery till Monday so were a day late taking the test
S
Sandra Coleman
Quick and easy
I used Dante labs for my 2nd Covid test I was a little bit sceptical to use their services after reading reviews however decided to use them as the price for the test was reasonable I didn t want to spend more than 50 per test I can say that I had a very good experience with Dante I ordered my test on Thursday morning and the test was waiting for me at home on Saturday - pretty great We have sent our samples on Monday and I have received my results on Wednesday evening After sending my test I have received txt message with an update on what s happening with my test etc I think if you follow the instructions and register your Covid test prior to sending it you will have a good experience I can t fault them and defo will use again