Digitec Reviews

Delivery was fast but products were unwrapped no bubble or protective paper in the box and the postman just threw the box on the staircase Additionally the box was damages and had a huge hole on the side Luckily it was not raining

The shop is great and reliable They handle also RMAs seriously Every now and then they make good sales or a few silly mishaps with dynamic prices Sadly they rely for some of the packages on Planzer which has had the courage of delivering a huge and thousand swiss francs worth of monitor leaving it in the middle of the road and going away without even ringing on the door luckily I expected the delivery and found out 15 minutes later that the delivery was completed so I went downstairs to take it from the street Not really digitec s fault but poor on them to serve themselves with services from planzer All in all generally a good experience except some rare problems

User friendly application many value for money options 48Hrs delivery within CH city orderMinus the packaging as it is a great waste of resources when ordering a box of 5 xA4 paper packs and goods arrive in a 60x40x30carton

I should say that living in Switzerland Digitec Galaxus is always my goto place if I don t want to wait for a delivery from Amazon de In many ways Digitec s service is the best from the best but I do see a point for improvement thou Maybe it s not fair to deduct a full start for it but it is what it is If you return an opened item to them they may deduct a short amount of money from the price I know that CH does not have customer s protection laws like DE and that Digitec does here more than an average retailer in CH but still it s generally easier with less stress for me to return something to Amazon with their no questions asked policy So it s not about is it fare or unfare it s about me having a more convenient and less stressful options with other retailers I also found out that Digitec s Flash delivery service is not that great It s fast same day but once my CPU box was damaged by water because it was delivered during rain What s good in Digitec s service - price history is a really good thing - warranty history shows you the truth about some brands- interesting articles on the portal

Everything was good as it should Fast shiping And product is as described

One of the best Swiss Shopping platform with very good prices often on top of toppreise ch listings for a specific product excellent shopping experience friendly and efficient support staff However I have been a loyal customer for over 10 years and I have never received any kind of loyalty discount Seriously lacking in that respect

The products are generally of good quality The delivery times are good Lately there has been some reluctance in returning of goods A part of purchasing cost is forfeited for returned items specially if the packaging is opened I think this is not fair

Digitec Galaxus is the most reliable online shop that I use consistently as long as there is no large price difference What I like 1 Excellent product scope 2 Fast delivery timelines3 Reliable return policies that never disappointed me4 Customer support is kind supportive as it should beActually as long as a product is not more than 5 expensive at digitec compared to other vendors I pay the extra peace of mind is worth it

Super schn ui liferig super produkt und bonus ke xtra karton aus v rpackig 10 10

all top 5 and the Planzer transport was super better than swisspost