Digitec Reviews

digitec.ch – the online shop for all things digital

digitec.ch
3.72
116 reviews
Great Rating
Based on 116 user experiences

Rated 3.72 out of 5 by 116 Happy Customers

50%
14.7%
9.5%
8.6%
17.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 116 reviews

Customers consistently report a reliable shopping experience with Digitec, highlighting fast delivery, competitive prices, and responsive customer support as key strengths. Many reviews confirm timely or faster-than-expected delivery and a broad product selection. Some recurring issues appear in lower-rated reviews, including damaged packaging, occasional delays, and problems with warranty or return handling. Negative experiences are often linked to third-party couriers rather than Digitec directly. Overall, the majority of feedback is positive, with high ratings across a large volume of reviews.

What customers love
  • Great product quality
  • Easy ordering
Common concerns
  • Damaged packaging
  • Defective items

Last updated 1 month ago

G

As always

As always buying from Digitec is easy things are delivered quickly and when you need help it s readily available
N

Quick and efficient service

Quick and efficient service As promised the product I ordered arrived the following day - delivered at no extra cost
A

My trusted go-to supplier of

My trusted go-to supplier of electronics and cameras for the past nearly 20 years Quality products reasonable prices They never let me down Warmly recommended
P

I have made hundreds of purchases and

I have made hundreds of purchases and not been disappointed once Even in case of warranty and returns everything was managed perfectly
I

Very decent prices for electronics

Very decent prices for electronics Fast delivery for the Z rich area And great costumer service in order pickups and on the phone also
E

Digitec Simply makes your Digital Dreams Come true

Thanks for notifying me that the package will be delivered the following day and did exactly that I am so happy because in two days I am travelling with this phone to give as a gift to my niece Thanks so much for fulfilling this dream You can make this one of your slogans We make your dreams come true in a timely fashion Thanks once again I will definitely do business with you again and again and again Cheers to that Eddie
M

Best customer support ever

Best customer support ever Prices are tiny bit more expensive but quality of service speed of delivery and amazing support is very much worth it
M

Immediate delivery

Ordered my phone and it was delivered overnight Didn t expect it but found the parcel in my mailbox the next morning without any additional costs Great service
P

My 1st stop for purchases

I consider myself a regular at digitec and never had any issues at all It has become my 1st stop for all purchases before I look and compare elswhere Always timely delivery and once that I had an delivery issue the reaction was very efficient
A

Very good customer support

Very good customer support Trustworthy service Been a loyal customer for over a decade Almost all employees speak fluent English which makes the customer service a better experience for expats in Bern Also Digitec Galaxus is most recommended when you arrive new to Switzerland I most recent experience the customer care executive not only found defect in a product and decided to make reimbursement But I also got new product suggestions and guidance Was very helpful

About Digitec

Digitec is Switzerland's online market leader in the field of consumer electronics, featuring a large Community, quality content and attractive offers. Discover smartphones, TVs, notebooks and many more products.

United States

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