Firebrand Reviews

Firebrand Training Country Selection

3.52
130 reviews
Great Rating
Based on 130 user experiences
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AI Review Summary Based on 130 reviews

Customer reviews for Firebrand are overwhelmingly positive, with frequent praise for expert instructors, interactive courses, and excellent facilities leading to successful exam outcomes. Many learners also highlight the effectiveness of the immersive training experience and strong support. Some reviews note issues with rushed content, inconsistent delivery, and organizational challenges. Negative experiences are primarily linked to specific course executions or communication gaps. The overall sentiment reflects high satisfaction but with occasional operational drawbacks.

What customers love
  • Expert instructors
  • Interactive courses
  • Excellent facilities
  • Exam success
  • Immersive experience
Common concerns
  • Rushed content
  • Organizational issues
  • Communication gaps
  • Inconsistent delivery
  • High intensity

Last updated 2 weeks ago

J

I was absolutly not pleased with the

I was absolutly not pleased with the instruction or instructor I felt unprepared for the exam I have attended other Firebrand training before with other instructor and was very pleased But not so this time
F

Not authorized to resell our programs

As the CEO of McAfee Institute I want to make it clear that this organization does not have authorization to resell or teach our programs as listed on their website They are committing fraud by misleading unsuspecting victims into believing they offer our programs or have the authority to teach them Despite multiple requests to remove these false listings they have ignored our demands We will be proceeding with legal action Please be aware that they are selling unauthorized ripped-off content McAfee Institute is the sole provider of our certified programs I request you immediately take all of our programs off of your website and respond once it s completed
S

USELESS AND NOT SUPPORTIVE

Useless course If you want to learn how to code don t join their program All you do is a bunch of exams that will give you certificates that are irrelevant in the job market I was so naive to really think that a python certificate could have given me a job After the course they promised me to help me to find a job I had my success course contacting me twice in 6 months fetching me some basic indeed job applications that s ridiculous And lastly they ask you to live a review in the middle of the course as you still unaware of the neglect you will encounter
M

Avoid Firebrand Like the Plague Broken Promises Fake advertising and No Job Support

It looks like you cannot really trust most of the reviews here as Trust Pilot is allowing certain businesses to receive reviews that aren t quite based on the user ecperience We should trust this website but all goes down to money I suposse I completed a cyber security course with Firebrand enticed by their promises of job placement and job search support Unfortunately they failed to deliver on these commitments Despite several attempt of contacting them and asking for their so called support not only that I ve been ignored completely but I received zero support since finishing my course back in January Now as we approach August obviously they ll say my support will come to an end like they ever provided any The quality of the course content itself is a terrible mess and the lack of promised job assistance left me feeling misled and unsupported Really regret wasting 3 months on this non sense that got me nowhere I expected a comprehensive program that would include post-course career services but I received none especially from a company like Firebrand They outsource 80-90 of their trainers promise job search support and offer none Best you ll ever get is some links from Indeed All you ll get is some guy based God knows where in the world scribbling on a board and here you go - that s your course there I just wanted to bring up a few points about your so called course courses in general How and why are you offering Boot Capms to people from foreign countries when I thought it was a UK government scheme Got nothing against anyone but do you thing is fair to offer courses paid by UK tax payers money to someone that never even set foot in the UK All this just so you can make more money Just asking Not to mention you don t even bother to ever check your own eligibility criteria to make sure you enroll people that actually can learn something from the course Saw people asking how to turn on a laptop but enrolled into a Cyber Security course Interesting Curious to know how such a tech person can work in Cyber Security This whole course required a deep understanding of technical information However the instructors had significant challenges in communication English was not their first language leading to frequent grammar mistakes and the use of incorrect words Their strong accents often resulted in mispronunciations for example Threat was pronounced as Treat and Causes sounded like Cows One of the tutors frequently resorted to saying blar blar blar when skipping over sections of the material Over the course of significant hours of teaching I learned close to nothing The success coaching sessions were just another waste of time Instead of learning we spent time discussing mundane details like how everyone s week had gone where they had been and what they had done with occasional stories about shopping or holiday trips The break into the industry sessions were equally disappointing The instructor spent time ontalking about how to fill out a profile form A full 40 minutes was wasted on discussing what to wear to an interview etc etc a topic completely uselss In sessions intended to prepare us for the CyberSafe exam the instructor repeatedly told us that the information being covered was not necessary for the exam Despite knowing that some students had not taken or passed the exam he continued to teach irrelevant or advanced material seemingly just to fill time Moreover Firebrand seemed overly focused on social media We were constantly instructed to sign up for various social media platforms even though they said it wasn t mandatory However they then told us that some course information was only available on these platforms We were encouraged to create LinkedIn accounts and accept connection requests from strangers to build our network This is concerning especially given that social media is increasingly recognized as a target for cyber threats a practice that many cybersecurity experts advise against yet Firebrand actively promoted Overall I am deeply disappointed by the quality of teaching and the inaccurate information provided As soon as you finish your course and they get paid that s it - end of story as they couldn t care less All that 6 months so called support they promise initially disappears literally from the face of Earth I would not recommend Firebrand to those seeking not just education but also meaningful career support Very disappointing experience Lies after lies and useless so called courses packed with free stuff from Microsoft mainly Google Youtube Linkedin Microsoft and lots of other websites are packed with most of the info Firebrand provides at a ridiculuous rip-off price
F

Ex-Apprentice

Got an apprenticeship and I was enjoying it but then I lost a close family member so had to take time off for it had severe health and wellbeing issues followed by the loss of a childhood friend and as far as I was aware my workplace were informing them but then I returned to work and failed my probation because Firebrand were annoyed that I was behind on my apprenticeship There is zero support available for their apprentices nobody contacted me at all whilst I was off if they had such pressing concerns then they could ve at least popped an email across to either ask how I am or if I needed assistance but there was nothing The first thing I did when I returned to work was contact my Learning mentor and I use this term as loose as possible to ask what the options were and how I could catch up and all I got was Start over we ll have a meeting and go from there but clearly this was nonsense because they must ve already known that I wasn t going to pass probation heck they probably already filled my position I had no notice whatsoever if I d have known a month ago that this was the case then I could ve been spending time applying for replacements or they could ve suggested some but there was nothing from them even the 5 days since returning to work would ve been better notice They just don t work with you at all and frankly I think of all the things that could cause a person to fall behind multiple bereavements and health mental heath and wellbeing come out as the top most understandable reasons for doing so but there was no empathy nor collaboration at all
S

Reaching out to my employer without permission to advertise shameless advertising

Absolutely disgraceful marketing I enquired about courses and made the huge mistake of including my employers name in the enquiry Without my permission or any kind of conversation with me at all they reached out to my employer via email in an attempt to offer courses Stating that I had enquired for certifications and can offer a discount if it is through the company The company I work for operates in a different sector of technology and just for the sake of advertising Duncan decides to show them that I am interested in developing skills unrelated to my role How unprofessional and greedy can you get You did that without even considering the implications to my employment
K

Do not use this company

Do not use this company Went on two training courses and nobody passed the exam on either course Nothing was done to try and put this right by them they had their money and ran
J

QA ISTQB foundation exam

QA ISTQB foundation exam Prepare yourself well weeks if not months ahead of the classroom as the course will only summaries and expect you already know everything Whereas the accommodation and food were fantastic
F

Chaotic bootcamp

No details about the exam provided by the host during the course No information regarding pass rate time available amount of questions on the exam vague or no details on the kind of questions one can expect during the exam Course itself was OK-ish Lots of jumping around referring to material that is not going to be part of the exam and refusing to explain in detail material that IS supposed to be part of the exam Some parts of the material not explained at all as the course host doesn t really like them I was still able to learn something from it but I wonder if it s the case of books I was supplied with prior to the course which are excellent by the way Course was quite exhausting overall 3 days up to 12h a day of cramming information which wouldn t be that bad if it was structured well I can t recommend this kind of approach as around 7 PM it was rather difficult to maintain attention after 11 hours of listening and doing labs I m sure the course would be way better in person but the online delivery had many limitations such as complete inability to interact with other group members It would work way better as 4 or 5 day course but Firebrand keeps it as 3 day bootcamp to be able to couple the course I have taken with one more course over few following days Can t say I m massively disappointed as I wasn t the one paying for the course but overall I feel like there was a lot of wasted potential Instead of taking part in this lengthy course it would be better for you to just read the books written by Microsoft on the subject This way you save your time money and you actually know what to expect
G

This was 6 days course squeezed in 4

This was 6 days course squeezed in 4 days Course started at 8am and used to finish at 8 30pm almost every day and due to other family commitments I was not able to continue after 5 30 Therefore I missed good 10-12 hours of training I enjoyed the course however disappointed that I I missed what I missed
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