Firebrand Reviews

Firebrand Training Country Selection

3.52
130 reviews
Great Rating
Based on 130 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 130 reviews

Customer reviews for Firebrand are overwhelmingly positive, with frequent praise for expert instructors, interactive courses, and excellent facilities leading to successful exam outcomes. Many learners also highlight the effectiveness of the immersive training experience and strong support. Some reviews note issues with rushed content, inconsistent delivery, and organizational challenges. Negative experiences are primarily linked to specific course executions or communication gaps. The overall sentiment reflects high satisfaction but with occasional operational drawbacks.

What customers love
  • Expert instructors
  • Interactive courses
  • Excellent facilities
  • Exam success
  • Immersive experience
Common concerns
  • Rushed content
  • Organizational issues
  • Communication gaps
  • Inconsistent delivery
  • High intensity

Last updated 2 weeks ago

L

Not perfect

We registered for London training center but the course took place in Cambridge Starting with accommodation experience it was one of the worst hotels i stayed in The room service was so bad and the room was full of insects the restaurant menu options were very too limited and repetitive Back to the course the trainer was very knowledgeable and enthusiastic about the course material The only issue i faced was that when he asks a question and someone answers he assumes everyone is on the same page and proceed without taking us throw it
P

The course material is rushed through

Not as expected from a certified instructor of Microsfot Their license was also expired so about 4 days we did not access all the features of microsoft dynamics They did not share the slides too The labs had many issues The examples by the instructor was not 100 clear but he was open to feedback and cared about everyone The course was very compact and did not cover everything
J

Delay in getting exam prep learning mentors one bad one good

The course material is rushed through so fast it doesn t allow time for you to actually absorb process and understand Pre-course material was not clear as to what we had to do
O

Mixed results

My apprenticeship at the start was difficult mainly because the support from the learning mentors wasn t there The marking procedures were questionable too when it comes to preparing for exams it took long to get resources for the exams one example was getting the resources a week late the exam date was not extended for a week either One redemption was being assigned a different learning mentor that was Perran James I feel like he did a great job in helping me achieve my apprenticeship when I was struggling
C

Firebrands idea of training

I have trained with Firebrand three times now and overall the results are mixed They are quick to backtrack when there are issues Overall I would say it is not worth the money and I would explore other options first
L

Teacher was competent but he was

Firebrands idea of training is to give you 3-4 days that are 9 full hours of information being fed to you and you needing to remember it Or watching 35-40 hours of online videos and memorizing that If this is your learning style then perfect if not it will be a challenge That being said the instructors are good teachers and very patient understanding
S

Apprentership

Teacher was competent but he was showing and talking aboutmany irrelevent things instead of concentrating on the course and quiestions about that
D

It was good experience

Firebrand has completed the basics that I need to know for my training
M

Exam room crashed

In the exam we didn t even answer the first question when the systems went offThe hotel double charged us and its taken quite a few emails to get this back which is very annoyingThe trainer was excellent though
F

Wonderful as ever

The facilities as always were excellent the knowledge of the trainer was wonderful but he couldn t stay on track and I think that was a major part of why I failed the exam scoring the highest in our class
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