AI Review Summary
Based on 130 reviews
Customers consistently praise Hidden Cosmetics for product quality, pigmentation, and sparkly effects, with many reporting satisfaction with the results. However, numerous reviews highlight significant issues with shipping delays, long delivery times, and poor customer service responsiveness, often requiring multiple follow-ups. While some note improvements in communication over time, recurring complaints about delayed or missing shipments and lack of proactive updates remain prevalent across many orders.
What customers love
- High pigmentation
- Sparkly effects
- Unique pigments
- Cruelty free
- Good quality
Common concerns
- Slow shipping
- Poor customer service
- Expensive shipping
- Long delivery times
- Missing items
Last updated 1 week ago
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Bally Sahota
As a makeup artist I am always looking for the best highly pigmented eyeshadows Hidden Cosmetics have the most best range you will ever need Superb quality shimmer and sparkle is gorgeous The photos are so true to the colours used I have purchased a few items now and highly recommend them Thank you Hidden Cosmetics for the lovely range
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Debdutta Chaudhuri
Honest review on Hidden Cosmetics
Okay honestly I m obsessed with their pigments It did take a while to arrive given that I shipped it to India amidst the global pandemic but they were in touch with me throughout and helped clear my doubts I got their infamous 1982 holographic pigment as well the diamond dust in Insomnia and I can t stop swatching them at least once a day they re so freaking gorgeous
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Laura McCoy
Can t fault this company
Can t fault this company Communication products and price were fab Delivery took slightly longer but what do you expect if it comes from another country Very happy customer These items are truly gorgeous
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louise dunbar
Absolutely stunning pigments
Absolutely stunning pigments They feel so buttery and go on so beautifully when applied The mixer and primer are brilliant too If you are looking for some great pigments then I can t recommend these enough I m obsessed with the sparkles and shine
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Asha Ali
I m a fan
I first got a gorgeous Hidden Cosmetics pigment for my birthday and after that I was hooked I purchased 4 more pigments during the Black Friday sale which did take a while to arrive but HC were very transparent before the sale letting customers know this will be the case so this was expected and also refreshing as a consumer to know exactly what to expect I will definitely be continuing to purchase from HC Great quality make up they re quickly becoming one of my favourite brands
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Bianca
Great Customer Service
Customer service were very responsive to any and all queries tracking allowed me to keep up to date on where my parcel was I live in Australia so it did take 4-6 weeks for the product to arrive but I did also purchase during the festive season so that can t be helped Products are very sparkly just what I wanted
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Shara Abbas
The best holographic pigments
I ordered their holographic pigments and I m obsessed I m located in the US so it did take awhile to get here but it was so worth the wait I apply the pigment with nyx glitter primer and it really gives it that vibrant effect as seen on their Instagram My favorite pigment is in shade 1982 Whenever I apply it I feel like a disco ball Go shop from hiddencosmetics if you already haven t
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Karen Baker
Worth it yes it is
In all honesty the Hidden Cosmetics products I purchased are magical to look at and even more fun to play with I ordered Winter and Silent Night Flakes they were beautiful Though I feel despite the waiting time for my package it ended up being well worth it
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Swimh
Brilliant products
Bought the holographic pigment and blue me away holographic pigment for my friends birthday she loves glitter and sapphire blue and she absolutely loved them As two glitter lovers we tested them out on her nails and it is even better looking than the pictures and videos online Totally recommend these products Even though it took a bit long to arrive a quick email to them and a lovely reply back sorted out a quicker delivery Will buy again definitely So many beautiful colours and glitters to choose from you will want them all
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Natalia Echavarria
My EUPHORIA DREAMS
I have literally been obsessed with Euphoria and all the glittery make up looks Once Hidden Cosmetics showed up on my feed I KNEW I had to immediately buy glitter from them Let me tell you I am NOT DISAPPOINTED Absolutely gorgeous glitter and my euphoria DREAMS CAME TRUE