Hiddencosmetics Reviews

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hiddencosmetics.co
3.69
130 reviews
Great Rating
Based on 130 user experiences

Rated 3.69 out of 5 by 130 Happy Customers

46.2%
15.4%
15.4%
7.7%
15.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 130 reviews

Customers consistently praise Hidden Cosmetics for product quality, pigmentation, and sparkly effects, with many reporting satisfaction with the results. However, numerous reviews highlight significant issues with shipping delays, long delivery times, and poor customer service responsiveness, often requiring multiple follow-ups. While some note improvements in communication over time, recurring complaints about delayed or missing shipments and lack of proactive updates remain prevalent across many orders.

What customers love
  • High pigmentation
  • Sparkly effects
  • Unique pigments
  • Cruelty free
  • Good quality
Common concerns
  • Slow shipping
  • Poor customer service
  • Expensive shipping
  • Long delivery times
  • Missing items

Last updated 1 week ago

A

Scam

Placed an order October 5th 2023 and have never received an update on my order it is now January 2024 I emailed the contact available on the IG profile and was told their website had been hacked and they had a bunch of orders to fill I understand that things happen but to continue to do giveaways and special sales when you are already behind on fulfilling orders Bad business Save your money
J

Never received my orders

Never received my orders I got a response after ordering from their help email with a screenshot of my orders in lieu of a confirmation email Since then I have attempted to follow up 4 times and had no response I will now report as fraud Don t bother wasting your money
S

100 SCAMMERS

100 SCAMMERS DO NOT BUY I ordered x2 pigments from them April 2023 I m still waiting for my order When I ve emailed I ve got absolutely no response If you look at their instagram page people leave negative comments and they re deleted constantly because I ve been checking I m really surprised they haven t been shut down DO NOT BUY FROM THEM
B

It s a scam do not buy it

I had ordered mine on Black Friday and I still have not received it They stop responding to all my emails and for what I see on Reddit they ve been scamming people for years I never got a confirmation email either but I do have the transaction from my bank I ve been writing on every single post on TikTok and Instagram every single thing they post I write how they are scamming people is for people not to buy it because unfortunately I didn t know better
H

Never received my order from October

Never received my order from October 2023 I emailed November 16th 2023 and the CEO emailed me back saying they were working on honoring past orders I ve not received my order or an update since They keep advertising on Instagram and taking orders Their Instagram keeps hiding and deleting negative comments from those of us who have been scammed I ve reported them to the FTC and UK Insolvency Service
J

BIG TIME SCAMMERS

I made my order around November 2023 and still waiting for my products to this day What they do is take your money and run with it There s no REAL business behind those beautiful instagram stories reels and videos They are just ripping you off and make you go on a wild goose chase trying to get in touch with them I ve personally sent around 10 emails to those various email addresses they keep advertising on instagram but NO ANSWER They have no intention whatsoever to ship your products cause they don t have them Their business is complete BS I ve contacted my bank and also police about their business being nothing but fraud
P

If I could give it no stars I would

If I could give it no stars I would Scam company I m still waiting to get my order that I placed in November 2023 They don t send you an order confirmation email and will give you lots of excuses Do not believe a single thing this company tells you You can find their company address on Companies House and if you are in the area I suggest you pay them a visit if you don t get your order That s what I intend to do
E

Why is this company still allowed to

Why is this company still allowed to operate I placed an order in 2022 and received nothing but lies Scam
L

SCAMMERS

SCAMMERS have reported them to the police I m surprised they are still operating ordered a eyeshadow pallet early December contacted them multiple times and have not received a thing or even a response to any of my messages on instagram email or phone 100 scammers If you have been scammed please report to action fraud org
H

Scam company

Scam company They claim they switched owners frequently so that they don t get in trouble for scamming people Everyone can see now that they never ship orders and it s all a scam They ll refund you months later and then say they didn t scam you since they gave your money back I m pretty sure they re in a money laundering scam Do not order

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