Mamedica Reviews

Staff are always friendly and willing to help be it support or consultant however I have had consistent issues with receiving my prescription This issue has been persistent since I was moved to shared care The overall quality of the medication is good and the freedom to change meds as you see fit to find the best for you is great

All staff members I have dealt with have been very good with giving me information and explaining the questions I have asked The delivery service is always spot on The only thing I feel that needs improving in the invoicing system i feel sometimes it s slow Other than that very happy with Mamedica

I m almost halfway through my 3rd prescription and since starting everything has changed I ve only taken opiate painkillers twice since starting my prescription and have also reduced my diazepam only by 2mg a day but it s something I was struggling with and my general mood at work and home have improved so much this is absolutely what I was looking for thank you Mamedica

Overall I d give my experience with Mamedica a 8 10 Discreet quick delivery happy with all the flower phone team seem to resolve any issues Faults are waiting time to get through to speak to someone it can be over 45 minutes wait Also no sign of invoices coming through after 5 days this has happened 3 times before so then need to ring to find out what s going on with my medication

Had an issue with the payment link today but their service rep Michail sorted it for me promptly without any fuss thanks mate Oh by the way the pre recorded message before you get to speak to anyone goes on on on on Please reduce the auto repeated message time great service thank you Michial

Lili Catherine and Dave that work the phones I m sure everyone at mamedica is just as nice I regularly get one of them on the phone and honestly makes me calm down they really understand and care and are assets to you guys I have issues now and again with deliveries getting issued on the day they are supposed to despite payment being sent sometimes more than a week before medication is due to go out however the thing that stops me changing to somewhere else is knowing those helpful people I have had the chance to speak to will always answer and apologise and be polite and usually sort it I do just wish there was a better system for looking at medication offered needing to do so much background research is very overwhelming at times just to find if it s an indica etc and if I m honest I think being able to provide what terpenes and a way to see what you ve had would create a more relaxing experience for patients that want to get the most out of their medication I would give mamedica 5 starts if it wasn t for the real lack of information provided on medication and poor customer portal interface experience

I have been a patient with Mamedica for 6 months I would rate the company highly in its products and telephone manor when dealing with calls Downside at the start was order fulfilment via the app as it didn t carry stocks I got over this by phoning orders through which I would highly recommend as the staff are great with recommendations and cheaper product replacements Over all 9 10 and they are putting in new stock control processing so the issues should iron themselves out

Had an extra invoice for accidentally ordering my things on 2 different orders Sunpreet was very helpful and resolved my issue almost immediately and my orders were dispatched together Made it very easy for me too

Spoke with Adam Clark about my repeat prescription on the 16 01 24 I found Adam very helpful his knowledge of the products chosen was again very good my chosen flower unfortunately wasn t in stock but Adam skillfully directed me to a known alternative which would give me the desired effect I require excellent job thank you Adam yours Richard

So easy to re order prescriptions which arrive the next day to your home Haven t had any issues