C
Consumer
I had high hopes now just problems
I had high hopes excuse the pun Read some great reviews great access scheme so I transferred from another clinic Staff are nice but after nearly a year with mamedica you should be aware of thesePROBLEMSDr appts are just a checkbox exercise your Dr will not check in on how your doing or really discuss your condition and how different strains can help - if you want an additional appt then you pay for it- I would expect more from a private practice Repeat prescriptions and delays - this is a big one and for so many others aswell They do not manage there stock well at all it s first come first served and they do not update the website when out of stock so a lot of the time what you order has already gone out of stock and can be upto a week before they call you to tell you this adding delays You have to ask to pay by card - they use some dodgy bank transfer company called crezco by default You have to call or email to ask for a card payment link Adding delays of upto 2days just to get a payment link It s 21st century everyone pays by card Delivery- they use Royal Mail next day by 1pm You must be in to collect with ID no one else can sign for it unlike other clinics Problem is you will never know when it s coming mamedica do not tell you it s been dispatched and you only get a notification on the morning of delivery from Royal Mail and with all the delays at mamedica it can take days of guessing when it s coming This has an impact if you need to go out school runs work etc Withdrawals - having these kind of problems and delays to receiving your medicine has serious impacts on your health mental wellbeing which mamedica are well aware of as there a specialists in cannabis Just read some of the other reviews to see how it s effecting people Cannabis withdrawals are not nice And when most patients are spending on average 300 a month you would expect this not to happen If a Dr on the NHS prescribed a drug then caused you withdrawals due to bad business decisions operations then you would have an every right to complain to the General Medical Council I put in my repeat prescription on 13th may and still not received 15days later I have had empty promises of call backs to let me know when it s coming Still here waiting clueless as to when it will come and had withdrawals for last 2 days This is the fourth time mamedica have put me in this situation of withdrawals All Drs have a duty of care and swore an oath to that effect this clinic needs auditing and its practices and its impacts on patients needs reviewing Unfortunately my high hopes are now low hopes and will be looking for another clinic after a year