Milesandbarr Reviews

Estate Agents in Kent Miles Barr

3.87
110 reviews
Great Rating
Based on 110 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

The majority of reviews are highly positive, with customers praising the professionalism, helpfulness, and communication of specific agents, particularly in sales progression and lettings roles. Many reviews highlight successful property transactions and responsive service. A smaller subset of reviews detail negative experiences, primarily concerning lettings management, alleged dishonesty, poor communication, and disputes over property conditions. The overall sentiment is strongly favorable toward the sales division, while the rental division receives more mixed and critical feedback.

What customers love
  • Helpful sales progression
  • Professional and courteous
  • Great communication
  • Efficient service
  • Experienced agents
Common concerns
  • Poor lettings management
  • Billing disputes
  • Delayed responses
  • Misinformation issues
  • Inefficient processes

Last updated 3 days ago

T

Enjoyed the journey

At first we felt so frustrated with Miles Barr as they wouldn t let us view anything until we had accepted an offer on our place However once we were in a proceedable position we were able to view a big selection of properties very quickly When we were in a position to make an offer M B responded very quickly and kept lines of communication open We wanted to say thank you to Rhyss Alfie and Fran from the Canterbury office for keeping our spirits up when we thought we d never find the right place and their patience It felt like we went on a real journey and in the end it was made more enjoyable because of the people we dealt with
T

A long process but not Miles and Barr fault

Buying my property was a long process Not the estate agents fault However Becky white kept me informed throughout the whole process She gave me advice when she thought I needed to contact the solicitor and had a calm way about her that made you chill when is said it was all progressing nicely
K

As stress-free as it could be

Becky White has been really helpful from our offer being accepted to the point of exchange She has been giving regular updates by email and was quick to respond to any emails we sent with queries A completely different much more positive experience compared to one we had with a previous estate agent
D

Moving home

A pleasant experience all the staff very helpful and would happily recommend Special thank you to Becky who kept us up-to-date at all times and was always very helpful
J

Excellent service throughout

Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout
M

Excellent service

We cannot fault Miles and Barr in Broadstairs From our first meeting with Sarah and explaining we had a tight time line to sell to then accepting an offer in a short space of time Their attention to detail and regular updates have been invaluable The agents that carried out our viewings Alan Hermoine and Tyler showed absolute respect for our property and dealt with the viewings in a professional manner Throughout the whole experience the total dedication of Annie the Deputy manager has been exceptional Annie has without doubt gone above and beyond to help us get where we needed to be within our time frame we simply cannot thank her enough When a professional team like Miles and Barr work as hard as they have for us then it should be acknowledged and they all deserve a massive Thank you
S

Miles Barr Canterbury office are very

Miles Barr Canterbury office are very professional and have provided 1st class customer service They have been proactive are a great team that clearly work very well together and their collective experience shows The whole process from the start has been guided and easy Having now used Miles Barr for the second time to sell my property I have found their online App portal very useful and easy to use this has allowed me in my busy schedule to quickly access information accept viewings and keep informed and in touch but if I need to speak to the office someone is always available to clarify any questions offer support and solutions The brochures and online advertising are high quality informative and accurate Bradley has been exceptional in handling my sale and now purchase he has been very supportive when needed and offered creative solutions with his knowledge and expertise The range of services M B offer means that I have had all I need to sell my home and achieve the price I was looking for I would highly recommend Miles Barr to anyone looking to find their dream home they found me mine A big thank you to Bradley and all the team
S

Niamh is the agent managing our rental

Niamh is the agent managing our rental property We have worked with her previously and we re delighted when she was allocated to us again She is extremely proactive efficient and helpful all assets you would hope to find in a letting agent
M

Buying a home is one of the most important steps you take - help is at hand

Buying a home is one of the most important life decisions you have totake so having a professional who can guide you through the process is vital I was extremely lucky as I had Lynette from the Canterbury office to assist me with the viewings She was very knowledgeable about the properties and patient with my observations and feedback accepting both with interest and good humour She always sensed when to give me more time to look around but never really tried to persuade when she sensed a lost cause Something many estate agents could learn from Thank you for your help and guidance
L

Buying a house in the Broadstairs area

My experience of dealing with the Broadstairs Branch of Miles and Barr was positive from start to finish They really are a first rate team and everyone my daughter and I engaged with was pleasant and helpful without being in anyway pushy patronising or overbearing I was particularly impressed with the viewing agents who provided access on the two visits I made to the property They were both affable and obliging without being in any way intrusive The person with whom I had regular contact was the Sales Coordinator for the Broadstairs office The lady is totally professional in the service she delivers She treated me with the utmost consideration throughout the purchase process keeping me well informed of developments and dealing with my questions and concerns in an exemplary manner She s cheerful positive and exudes confidence - a real credit to the organisation she represents I wouldn t hesitate in recommending Miles and Barr to anyone looking to buy or sell a property in the Broadstairs area

About Milesandbarr

Miles Barr an independent Kent estate agents dealing with property selling buying renting mortgage advice property management and relocation services

United States

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