AI Review Summary
Based on 134 reviews
Customers consistently report excellent fabric quality and a wide selection of designs. Fast delivery is frequently praised when experienced. The company's German location and misleading UK web presence cause significant delivery and expectation issues. Poor customer service and misleading product information are recurring complaints. Some customers report receiving incorrect items or facing return difficulties.
What customers love
- Great fabric quality
- Huge design choice
- Fast delivery
- Helpful customer service
Common concerns
- Expensive pricing
- Slow delivery
- Misleading website
- Poor communication
Last updated 5 days ago
S
Sarah S
The incorrect dress making pattern in the incorrect size was sent However looking on the bright side when I notified them of the mistake I received a refund no questions asked
R
Ro SiBergson
I have ordered from this company on
I have ordered from this company on numerous occasions in the past The fabric is always beautiful and the service was always quick I too ordered at the beginning of June and received the standard response about delays However I have e-mailed them again today and got an immediate response which felt more personalised to my order and explained they were working double shifts to catch up on the back log I have now also received my despatch confirmation I do think the issues they have been having are genuine although it would have helped matters had they prevented more orders going through during this time I will order from them again in the future but I may contact them again prior to ordering to ensure all the issues have been resolved Hopefully they will not lose too many previous customers during this time and that they can get back to their previous standard of service My rating is purely based on this latest order They have always deserved a much higher rating on previous occasions and hopefully will again soon
I
Irene Collins
Use a different supplier if you re in a hurry
If you re in a hurry for fabric then I d recommend using a different supplier The website FAQ quotes shipping times as generally a maximum of 3-7 working days But it s likely to be longer My order shows a shipping date of between 7 and 14 working days So it could be nearly three weeks It s been 7 working days as I post this review I found a video somewhere on the website about them reworking their warehouse but I haven t been able to find it again so I don t know when it was posted It didn t say how long they expect the work to take Will leave a separate review when the order arrives
A
Anna Budrecke
Fabric arrival time
I was very disappointed about the length of time it took the fabric to arrive
R
Ro SiBergson
Appallingly long delivery time
The buttons I ordered were lovely when they arrived but they took far too long to get here - ten days from ordering Yes maybe the small print says somewhere that the company is in Germany but hiding behind a co uk email is deceptive and nowhere is it made clear how long one will have to wait
M
Mr Daniel Cuthbert
German instructions
This pattern was recommended but I did not realise the instructions are in German I m not sure how I am going to get on and whether I will be able to construct it purely from the images I have not tried yet
M
Margaret MacNeilage
Good selection of fabric
Myfabrics supplied quality fabric despatched as described Sadly their courier Hermes let me down yet again Having told me they had delivered my parcel they had not we have cctv Once again I had to raise an investigation with them to resolve the problem Fortunately on this occasion Hermes turned up about 3 days later with my order I really am inclined NOT to order from my fabrics again as the courier they use is so unreliable
M
Mrs Richardson
Floral fabric
Great fabric - really pleased Thought I was ordering from a UK company but in fact the fabric came from I assume a company in Germany so delivery was longer than originally expected
I
Irene Collins
Pleased with the revised postage rate
Good selection of fabrics and quality price very comparable to other sites It took a little longer to arrive than I d hoped otherwise I would have given 5 stars I would use Myfabrics again
S
S Prior
Fabric lovely but delivery a bit slow
I really love the floral silk cotton blend fabric but delivery takes up to 10 days That is way to long for me
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