AI Review Summary
Based on 134 reviews
Customers consistently report excellent fabric quality and a wide selection of designs. Fast delivery is frequently praised when experienced. The company's German location and misleading UK web presence cause significant delivery and expectation issues. Poor customer service and misleading product information are recurring complaints. Some customers report receiving incorrect items or facing return difficulties.
What customers love
- Great fabric quality
- Huge design choice
- Fast delivery
- Helpful customer service
Common concerns
- Expensive pricing
- Slow delivery
- Misleading website
- Poor communication
Last updated 5 days ago
H
Helen Sunderland
Great fabrics Good quality and the colours match the pictures on the website I ve had cushion fabrics and dress fabrics and never been disappointed Delivery time as promised too
P
Paula F
Great online fabric shop
Great online fabric shop The fabric was as described of good quality and arrived with an attached tag with washing ironing instructions and what the fabric composition was I shall definitely use them again
J
Jane Parnum
Great quality and value
Great quality and value Helpful friendly staff
B
Beryl Andrews
Efficient
Efficient when goods arrive they are what they say excellent service
D
Diane Quintyne
all round good buying experience
communications good delivery good product excellent
K
Kate
Excellent retailer
Excellent retailer Good quality fabric which arrived from Germany within 3 working days Would definitely recommend
G
Gillian James
Always good selection of fabrics
Always good selection of fabrics Delivery prompt
L
Lynne Welham
My go-to company for material
Wide variety of quality materials available easy to navigate website useful photos of made-up items gives ideas for projects and how they might look when completed My go-to company for all my material requirements
M
Mr Daniel Cuthbert
Great fabric quick delivery
I am so pleased with the website and how easy it is to navigate The choice of fabric is outstanding The accuracy for the timeline of delivery is spot on I have just received my fourth order over the last couple of weeks and I m so happy My fabrics our my go to for looking for new fabrics
H
Helen
Quality of fabrics delivered promptly
Quality of fabrics delivered promptly
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