Myfabrics Reviews

I have not yet receive my order I had an e-mail telling me that the parcel had been returned by the post saying that they could not deliver it I know of no reason why this should be so and replied to the e-mail saying so The company are now sending it again after I confirmed my address

My order from my fabrics did eventually arrive - which I am extremely pleased about I will say that I was not disappointed with the goods and as such I feel it only right to revise my rating of them I do however stand by my original comment re customer service expectation If customers are aware from the start ie ahead of ordering that their goods are coming from outside the UK and as a result people may have to wait additional time - then you help set and manage expectations better Original review - belowUnfortunately my order has been delayed and when I contacted customer services to find out the situation I received a badly worded email essentially saying they re busy and not to bother them with enquires as it takes time away from processing orders I was shocked I do hope that my order does arrive in the next week shocked to learn that it s not coming from the UK - this detail is not made clear on the website neither is the delivery expectations The fabrics may very well be extremely nice when they arrive but at this stage the only thing I can comment on is their service or more so the lack of it

The product was great buttons however delivery was very slow

Product was fine but shipping charges were extortionate Will not use again

Always had great experiences with MyFabrics com however the last was a shame I ordered fabrics and waited for the 5-7 business day turn around This passed with no sign of delivery After waiting more than 2 weeks I checked the account and it stated the parcel had been delivered and signed for by someone who doesn t live at my address No card was left to state it had been left with a neighbour and after checking with my neighbours there was no sign of a parcel I emailed myfabrics and to be fair to them they got back to me very quickly They said the parcel had been returned to sender - I was never notified of this and I don t believe a delivery was ever attempted as I was in on the previously specified delivery attempt The parcel has been resent and although I haven t received it yet I m hopeful it arrives soon It s a shame as the fabrics were ordered for an important event and I may not be able to use them now if they don t arrive in time If I was contacted to say the parcel was being returned to sender or to say it had arrived back with myfabrics I wouldn t be annoyed But the fact my account says the parcel was delivered when it hasn t been is a bit shocking It won t stop me using them but I ll definitely be wary with delivery from now on

I give only 3 stars despite it being a trustable business because the fabrics are removed way too fast everytime I order samples by the time I have decided on a particular fabric its sold out and often even removed entirely to never return It is frustrating and has made me spend more money than I would have liked in fabrics that just disappear

The fabric I ordered was just what I wanted but the postage I paid was too expensive and the delivery time was too slow

Given a 3 for 2 reasons 1 I didn t realise it was coming from abroad - it stated in stock It s taken 3 5 weeks 2 Though the colour is as on the website and described it as suitable for sweatshirts it is thInner than I anticipated Buying material online is always tricky and I would use them again - maybe I d try and phone them The website is good and they have tried hard to be helpful

I love the fabric but didn t realise it would be sent from Germany It did not arrive in the time frame so would be delivered in the middle of our holidays I arranged change of delivery address with the delivery company but it was still left on our doorstep The address label was incorrect I had to telephone a neighbour to take it in Communication was difficult leaving me with a sad feeling of it all being my fault I was sent a 5 voucher but will be reluctant to shop there again

Fabric arrived in a timely manner and was lovely quality and perfect for the outdoor seat cushion I was making for my garden bench Colour and pattern true to picture on website However one thing has let it down I didn t notice until I d cut the fabric and begun to sew as it is heavily patterned but there is a mark which looks like blue biro mark It s right in the centre of the piece so I can t disguise it Will just have to use one side up to hide it Very disappointed