Outdoorlivinghottubs Reviews

Outdoor Living - Hot Tubs | Swim Spas | Chemicals & Accessories

outdoorlivinghottubs.co.uk
3.73
123 reviews
Great Rating
Based on 123 user experiences

Rated 3.73 out of 5 by 123 Happy Customers

48.8%
16.3%
10.6%
8.1%
16.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 123 reviews

Customers consistently praise Outdoor Living Hot Tubs for fast delivery, helpful staff, and competitive pricing. Many reviews highlight the ease of ordering and reliability of service. However, recurring issues with after-sales support, courier delays, and occasional product faults are noted. The company is generally recommended, though some customers express frustration with specific incidents.

What customers love
  • Fast delivery
  • Helpful staff
  • Easy ordering
  • Great service
Common concerns
  • Poor after-sales
  • Courier issues
  • Product faults
  • Wrong items

Last updated 4 weeks ago

N

Amazing service alround

Sales team at the great yorkshire show were really good and gave us a good deal Communications have been great throughout The fitting delivery caused damage and we are waiting for a replacement panel from Jacuzzi Ky on the aftersales team is amazing and sorted everything out brilliantly without any fuss or argument I definately recomend Outdoor living
H

Friendly team

Sales team great but missed off telling us some important detail about the chemical maintenance Guys whom installed it very friendly but information giving re use rushed and contradicted written info given but were very polite and friendly
C

Good online service

Good online service items in stock and shipped as expected Carrier did not deliver to promised schedule
M

Replacement hot tub filters are perfect and half the price of originals

Replacement hot tub filters were approximately half the price of Hotspring originals yet do exactly the same job Delivered within a few days without fuss
C

Absolutely fantastic

So I needed a few bits and bobs to revive our jaccuzzi and accidentally stumbled across this company online and what a find it is Really helpful folks or answered my queries in a very timely manor online The parts I received are absolutely top notch at a very reasonable price compared to other companies They were dispatched pretty much immediately and on all three separate orders I received in less then 2 days Very highly recommended thanks very much
J

Outdoor Living Great Service

We have used outdoor living for online orders for some years now We have found the process of ordering and paying very straightforward Once completed they are very good at keeping you informed during packing and shipping stages An excellent company to do business with
P

Great service for unusual parts

I had searched everywhere for USA to UK adaptors for my new Orbit watering system which has been designed for the US market Outdoor Living Hot Tubs had the required four pieces in stock listed as Hoselock Drain Adapter USA to UK and shipped them quickly efficiently and at a very fair price too - just 2 99 each plus postage Thanks again
C

Delivery is great delivered next day

Delivery is great delivered next day and prices are good too There is an amazing range of chemicals in various sizes Have no bad comments to make shopping with them has been a pleasure so far
B

Quick delivery and response to orders

Always quick response to orders and delivery Pleased with the new premium lid for our jacuzzi So much lighter to lift than previous old vinyl one
A

Order placed on line confirmation

Order placed on line confirmation received with delivery date filter arrived No problem Easy shopping all I wanted Well done

About Outdoorlivinghottubs

Buy hot tubs and swim spas from the only dealer Jacuzzi® recommends in Yorkshire, Lincolnshire and the North East. Visit our award-winning hot tub showrooms in Hull and Leeds, open 7 days a week. 0% finance and fast delivery available. We don't just sell hot tubs! Shop outdoor living from saunas, ic...

United States

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