Outdoorlivinghottubs Reviews

Outdoor Living - Hot Tubs | Swim Spas | Chemicals & Accessories

outdoorlivinghottubs.co.uk
3.73
123 reviews
Great Rating
Based on 123 user experiences

Rated 3.73 out of 5 by 123 Happy Customers

48.8%
16.3%
10.6%
8.1%
16.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 123 reviews

Customers consistently praise Outdoor Living Hot Tubs for fast delivery, helpful staff, and competitive pricing. Many reviews highlight the ease of ordering and reliability of service. However, recurring issues with after-sales support, courier delays, and occasional product faults are noted. The company is generally recommended, though some customers express frustration with specific incidents.

What customers love
  • Fast delivery
  • Helpful staff
  • Easy ordering
  • Great service
Common concerns
  • Poor after-sales
  • Courier issues
  • Product faults
  • Wrong items

Last updated 4 weeks ago

D

Renewed all jets on J-200 hot tub

I was able to purchase install all new jets on our J-200 hot tub BIG thanks to Outdoor Living for supplying all parts chemicals -
G

Great company to work with

Great company to work with whether getting a hot tub installed or buying chemicals etc Process is so easy delivery is quick and prices are very competitive
A

Hot Tub water tester

This type of water tester is much better than using tester strips looks to be more accurate Easy to use Just drop a pill in each compartment
J

Ultimate Service

My questions via submission form and phone call were dealt with with great speed and efficiency to make sure that the product was entirely compatible with my requirements The delivery packaging and attention to detail was exemplary One step beyond to ensure satisfaction
R

Great value

Great value and quick service Especially liked the fact there isn t a massive postage charge when you reach the check out as is the case with some other retailers
W

Great customer service and very helpful

Great customer service and very helpful in you what parts you needs and great communication as what s going on
M

Sales staff was very friendly and

Sales staff was very friendly and knowledgeable answered all our questions ordered a new jacuzzi cover we where told there was a delay but called a few days later to let us know one was available Was really pleased So thank you looks great Great service as always
I

Great service although hard to find

Great service although hard to find place perhaps on web site put by garden centre might help but good products and staff very good and helpfull
S

First class service

From placing my order the communication was both polite and quick updating me straight away with everything to do with my purchase The order was processed same day and sent for delivery which duly arrived next day and again delivery was excellent Altogether a first class service thank you
R

Service

Very helpful friendly staff Questions answered honestly both from the office staff to the service technician

About Outdoorlivinghottubs

Buy hot tubs and swim spas from the only dealer Jacuzzi® recommends in Yorkshire, Lincolnshire and the North East. Visit our award-winning hot tub showrooms in Hull and Leeds, open 7 days a week. 0% finance and fast delivery available. We don't just sell hot tubs! Shop outdoor living from saunas, ic...

United States

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