Petkey Reviews

Pet Microchip ID Lookup & Registration for Dogs & Cats - Petkey ™

petkey.org
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers generally find Petkey easy to use, with positive experiences in registration, customer service, and peace of mind from pet identification. Many reviews highlight fast and simple setup, helpful support, and effective lost-pet alerts. However, a recurring theme is confusion and frustration around hidden or recurring fees, unexpected costs after initial purchase, and dissatisfaction with the business practices. Some users also report issues with product functionality or misleading advertising. The overall sentiment is mixed, with strong praise for usability and support but significant criticism for pricing and transparency.

What customers love
  • Easy to use
  • Great customer service
  • Fast results
  • Simple registration
  • Helpful support
Common concerns
  • Hidden fees
  • Expensive pricing
  • Misleading advertising
  • Recurring charges
  • Poor product quality

Last updated 3 weeks ago

C

The process was simple and efficient

The process was simple and efficient It is comforting to know our fur baby can be identified and returned to us if we ever accidentally get separated
L

Excellent customer service

The representative was so kind patient and gave really good advice on locating our cat Sugar Thank you
S

No Incidents

We have had no incidents thus far to have had to utilize the benefits of PetKey For this we are grateful However knowing that we have it in place is a peaceful feeling
C

New PetKey customer

I was new to the PetKey and the service it provides I am not good with computers but the web site was very computer friendly I was able to navigate successfully through all the necessary steps to register my new furnace Thank you
M

I have no complain but good words for

I have no complain but good words for the employee who helped me with micro chip registration Very professional and knowledgeable Thank you for great service
N

My registration

My daughter in law helpedme do the registration because I m not an expert For her it was very easy to do She had no problem doing my registration Thank you
J

Michelle was extremely helpful

Signing up my second recuse kitten with Michelle was great She helped me thru the entire process Extremely helpful and professional I am very pleased I chose Petkey And I feel that both my cats are safe with Petkey Thank you Michelle
S

Mochi Boy is found

When I called to report Mochi the agent answered quickly and was very friendly She answered all of my questions and was very kind and compassionate She gave me hope that Mochi would be found safe
C

I have a new young tabby

I have a new young tabby She is almost 7 months old now She has the best personality would not want her lost frightened starving etc so very happy to have a way to find her She is an indoor cat Regardless I lost a beautiful Siamese mix out the back door years ago I have never forgotten Thanks
T

Did everything online

Did everything online website easy to navigate called a week later and asked when we would get the card was told it was in the mail and we received the card the next day

About Petkey

Register Your Pet Microchip Now. Use The Worldwide Microchip Database! 24-7 Support. All Chip Brands. Lost Pet Alerts, Lifetime Registration, Microchip Lookup.

United States

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