Watchfinder Reviews

Watchfinder & Co. - The Pre-Owned Watch Specialist

watchfinder.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Watchfinder for fast delivery, great service, and effective communication, with many highlighting the efficiency and helpfulness of the sales team. The quality of watches and accurate descriptions are also commonly appreciated. Conversely, recurring complaints focus on expensive pricing, poor after-sales experiences, and issues with delivery and logistics. Some reviews mention inconsistencies such as missing paperwork or incorrect items, though these appear less frequently. Overall, satisfaction is high but tempered by cost and occasional service lapses.

What customers love
  • High product quality
  • Helpful sales team
Common concerns
  • Expensive pricing
  • Missing paperwork
  • Faulty items

Last updated 2 days ago

S

After a quick question about the watch

After a quick question about the watch was answered very quickly I purchased the watch and it arrived early the following day Excellent service
P

Excellent

Excellent communication and service Kept me up to date all the way through the service of my watch Would recommend
M

Quality Watch Positive Experience

My second watch from Watchfinder and on both occasions I have nothing but positives Great watch excellent warranty and really smooth handover Highly Recommended
I

Great service

Always great service from the guys at the Leeds boutiqueThey always encourage you to try on whatever you like and are very knowledgeable at what they do
K

Very pleased

This is the first time I have dealt with watchfinder and I have to say I don t think it will be my last the watch arrived in really good packaging and everything was as they said it would be my only complaint is that I didn t get the watch quick enough but to be fair that was just my excitement I will definitely be returning to watchfinder
S

Fab watch and service

Bought watch in remembrance of recently deceased father so didnt want anything to go wrong to spoil memory Watchfinder accepted my offer so price was v good Despatched same day and arrived the next Box and papers not part of deal so Watchfinder sent watch in their lovely own branded presentation box Watch was mint Thanks Kevin Smith for overseeing it all
N

I purchased a Cartier Tank automatic

I purchased a Cartier Tank automatic which had just been completely refurbished by Cartier The watch looks as good as new and has a 2 year Cartier official pre-owned warranty in addition to the Watchfinder guarantee The communication with Watchfinder Ed Brown was excellent and timely The watch arrived within 3 days by DHL courier A very satisfactory transaction all round
L

Great service

Great service great price super easy to use the website and contact and replies were fast Got the watch within a couple of days Would absolutely recommend
C

Fantastic

There was negotiation on selling price which was great The watch then arrived really quickly It was in pristine condition I don t could have been worn by the previous owner Overall fantastic
P

Wowza

Always great and v helpful - Juliette fantastic to deal with always enjoy seeing her and doing business with her

About Watchfinder

Visit Watchfinder to buy and sell luxury watches. Browse pre-owned watches from Rolex, Omega, Breitling, TAG Heuer, Cartier and more, all available now.

United States

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