Watchfinder Reviews

Watchfinder & Co. - The Pre-Owned Watch Specialist

watchfinder.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Watchfinder for fast delivery, great service, and effective communication, with many highlighting the efficiency and helpfulness of the sales team. The quality of watches and accurate descriptions are also commonly appreciated. Conversely, recurring complaints focus on expensive pricing, poor after-sales experiences, and issues with delivery and logistics. Some reviews mention inconsistencies such as missing paperwork or incorrect items, though these appear less frequently. Overall, satisfaction is high but tempered by cost and occasional service lapses.

What customers love
  • High product quality
  • Helpful sales team
Common concerns
  • Expensive pricing
  • Missing paperwork
  • Faulty items

Last updated 2 days ago

M

Tag Heuer purchase

Very pleased with the buying process thorough and concise information throughout the process I would describe the watch I purchased as better than described by watch finder Overall I am extremely pleased currently
P

High quality product at a very

High quality product at a very reasonable price It was even better than I expected having seen the picture online This is the first time I have dealt with Watchfinder and am most impressed I would also mention that DHL delivered absolutely on time It s reassuring that there are companies who deserve recognition and because of this I will be buying from then again Peter S
J

Great customer service and over the

Great customer service and over the moon with the watch Would recommend this place to anyone
A

Excellent in every aspect

Excellent communication from start to finish Extremely helpful polite and efficient in every aspect The watch arrived in the blink of an eye Extremely well packed and beautifully presented It was in excellent condition just as described Sadly it was not as large as I had percieved and so I returned it Return postage is arranged by self just make sure you take out sufficient postage insurance As soon as it arrived back with WF I recieved an email to confirm and within a few days my refund had been transfered A trustworthy professional company with quality watches at competitive prices plus superb customer service Huge thanks to Tom for your patience and customer care I highly recommend Watchfinder
N

Used Watchfinder many times for sales

Used Watchfinder many times for sales and purchases they give fair trade in prices and I always find their watches in great condition Wouldn t hesitate to recommend them
A

Great Customer Service

The store assistants were polite and helpful whilst online communication was swift and helpful We have just purchased the watch so cant comment on after sales support Thank you
T

Third time I have used WF

Third time I have used WF Sold a Tag Heuer which was a reasonable deal against a Tudor BB58 but was not happy with it and returned with no problems Then decided on a Tudor BB GMT which was perfect and a good price Also previously had another watch where crown broke off after 6 months and thier warranty fully picked up repair Highly recommended
P

My recent purchase of a Longines Dolce

My recent purchase of a Longines Dolce Vita was a great success The condition was excellent and my wife for whom it was intended is thoroughly delighted Having found Watchfinder I will certainly be buying from them again Peter from Broxbourne
A

I ordered a grand Seiko the case was

I ordered a grand Seiko the case was gs44 which is prone for scratches the watch turned up as if it was brown new so I was so pleased would highly recommend
C

Got a lovely watch really happy with

Got a lovely watch really happy with the service made a offer which got excepted asked a few questions which were all answered comprehensively brought the watch winner winner chicken dinner

About Watchfinder

Visit Watchfinder to buy and sell luxury watches. Browse pre-owned watches from Rolex, Omega, Breitling, TAG Heuer, Cartier and more, all available now.

United States

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