Watchfinder Reviews

Watchfinder & Co. - The Pre-Owned Watch Specialist

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Watchfinder for fast delivery, great service, and effective communication, with many highlighting the efficiency and helpfulness of the sales team. The quality of watches and accurate descriptions are also commonly appreciated. Conversely, recurring complaints focus on expensive pricing, poor after-sales experiences, and issues with delivery and logistics. Some reviews mention inconsistencies such as missing paperwork or incorrect items, though these appear less frequently. Overall, satisfaction is high but tempered by cost and occasional service lapses.

What customers love
  • High product quality
  • Helpful sales team
Common concerns
  • Expensive pricing
  • Missing paperwork
  • Faulty items

Last updated 2 days ago

K

The sales person was really good kepted

The sales person was really good kepted me informed The watch was what it said on your website and very pleased with it
F

Efficient and flexible company

I found Watchfinder to be very efficient and flexible My buying experience was stress free I had a change of mind between ordering the watch and its delivery but this was accommodated My Omega Seamaster watch is something I have always wanted and I achieved this for my eightieth birthday I would have no hesitation in recommending this company to others
P

Laura Greengrow in Service Repairs

Laura Greengrow in Service Repairs Admin was very patient with me hesitating on committing to a service of my Omega at the time of my enquiry and was content to let me wait until the New Year and hold the initial quote until then She then promised I would have the watch back in February and beat that too as I had it back earlier than that Well played all Super service and swift and professional action
G

Very good experience

I sent off an enquiry about a watch I had seen on the Watchfinder website The watch was still being prepared for sale so the picture on the website was only a catalogue image I wanted to see photos of the actual watch and I got a reply the next day from Tom Holland who was extremely helpful I paid a small fully refundable deposit and as soon as the watch was available from the Service Department Tom sent me the actual watch photos I then arranged for the watch to be sent to the Bluewater branch for me to inspect Unfortunately I never got the name of the guy who actually assisted me in the shop but he was also helpful and enthusiastic about the item he was selling This makes a change in this day and age where most shops you go into the Sales Person shiws little or no enthusiasm for the products they are selling The watch looks amazing and Im very happy with the whole process from start to finish Would definitely purchase from Watchfinder again
S

Excellent watch seller

Very competitive on price Watch arrived quicker than I anticipated Looks in mint condition Delighted with my purchase
P

This is the best supplier of secondhand

This is the best supplier of secondhand watchesGreat customer service and true descriptions of watches
M

Complete package

As normal great service from the WF team Even when things do not go completely right these guys listen to their customers and do everything they can to help solve things Fabulous watches Great sales service Fair part exchange Trusted after sales As far as I am concerned the complete package in the luxury watch market Thank you Richard and Bradley
M

Another great watch and service from ED

Another great watch and service from ED at watchfinder Always gets back to me always helpful and tries to make the deal happen
M

Good transaction

Good transaction good prices offered for my part exchange watches Good company to deal with and totally authentic watches you can have confidence in My only criticism would be that it would be good if a faster courier service could be used for pickups and deliveries
G

Fantastic service from Sean

Fantastic service from Sean great to deal with and offered a very efficient stress free buying process which was handled very quickly and professionally I will be using Sean again soon Strongly recommended

About Watchfinder

Visit Watchfinder to buy and sell luxury watches. Browse pre-owned watches from Rolex, Omega, Breitling, TAG Heuer, Cartier and more, all available now.

United States

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