Cartersdirect Reviews

Top Quality Domestic Appliances at Carters 7 stores in Sussex

cartersdirect.co.uk
3.85
113 reviews
Great Rating
Based on 113 user experiences

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Rated 3.85 out of 5 by 113 Happy Customers

50.4%
16.8%
13.3%
6.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.

What customers love
  • Professional installation
  • Competitive prices
Common concerns
  • Faulty installation
  • Product mismatch
  • Parking issues

Last updated 2 months ago

J

No problems and no hassle

Faultless service advice and delivery
I

Replacement washing machine delivered in two days

No problems and no hassle very straighfoward Thanks
M

Great service from Carters Horsham

Needed a new washing machine and it was delivered in two days Excellent service
M

What a great place to shop

Paul at the Horsham branch was incredibly friendly and helpful sourcing our appliances for a kitchen refurb These were stored by Carters until required with prompt delivery then arranged once we were ready for the items I would definitely recommend and use Carters again
M

Very good service Paul was very helpful

Having previously bought a fridge freezer from Worthing Carters Euronics we went to purchase a washer dryer and as before found the whole shopping experience professional knowledgeable friendly and very helpful and nothing was too much trouble A five star experience The men who came to install the appliance were also very efficient and friendly We would definitely continue shopping with them and will carry on recommending them to family and friends We try and buy from family based companies as they offer a more personal service
K

Carters installed a new built in double

Carters installed a new built in double oven into our kitchen this morning arrived promptly and install was clean and easy Polite friendly service and would definitely recommend them if your looking for this service
G

A Very Satisfied Customer

Very helpful from shop level to installation of Washing Machine never felt rushed Would certainty recommend your services Well Done
L

Hob delivery

Company kept me informed of delivery date time and were prompt and courteous
S

The only place I will go for anything electrical

Always go to Carters for any electrical appliances excellent customer service and good prices rather go to them than some big impersonal store they give me personal service every time and I wouldn t go anywhere else
P

Great

Great product fair price excellent comms and delivery installation

About Cartersdirect

At Carters Domestic Appliances we offer friendly expert advice unbeatable value on a huge range of appliances Call us or visit one of our seven stores in Sussex or buy online today

United States

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