Cartersdirect Reviews

Top Quality Domestic Appliances at Carters 7 stores in Sussex

cartersdirect.co.uk
3.85
113 reviews
Great Rating
Based on 113 user experiences

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Rated 3.85 out of 5 by 113 Happy Customers

50.4%
16.8%
13.3%
6.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.

What customers love
  • Professional installation
  • Competitive prices
Common concerns
  • Faulty installation
  • Product mismatch
  • Parking issues

Last updated 2 months ago

C

Great service on time friendly helpful

Bought a fridge and a freezer online The freezer was out of stock but was delivered in good time The fridge arrived within days and our old appliances taken away Very satisfied with the new ones Efficient and friendly service all round
B

A washing machine was delivered and fitted

Great service on time friendly helpful men Would have given 5 if he had fitted the plug so it went underneath kitchen unit instead of above
T

Great service

A washing machine was delivered the 3 delivery men were very efficient and very helpful but the delivery felt a bit rushed The bolts to secure the washing machine drum were not left with us the testing of the machine was very minimal From the 1st knock on the door to the time they left was about 10mins
M

The chap that made the sale was great

Great service so far all working well
I

Delivery and installation was

The chap that made the sale was great Very helpful as the purchase was being made remotely
J

Bravo

Delivery and installation was satisfactory but when a bulb in the oven failed the next day it took nearly a week for Carter s to replace it That bulb failed after 24 hours so rather than wait another week I bought pack from Amazon which arrived the next day and I fitted a new bulb which is quite difficult and it is still working
C

Go to Carter s Worthing for good service

My friend ordered an oven from you and it has lived for some good years I am considering moving to my retirement house and would really like for it to have a touch from your good hands Cheers
D

in store staff were very

Recently bought three electrical items from Carter s Was extremely pleased with the products and the customer service received Also excellent service from the fitters especially Adam who were professional and efficient in their work I would recommend Carter s without hesitation Many thanks
K

Mum washer dryer

in store staff were very knowledgeable Horsham regarding products and specification
D

review

Delivered and Fitted as wanted

About Cartersdirect

At Carters Domestic Appliances we offer friendly expert advice unbeatable value on a huge range of appliances Call us or visit one of our seven stores in Sussex or buy online today

United States

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