Cartersdirect Reviews

Top Quality Domestic Appliances at Carters 7 stores in Sussex

cartersdirect.co.uk
3.85
113 reviews
Great Rating
Based on 113 user experiences

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Rated 3.85 out of 5 by 113 Happy Customers

50.4%
16.8%
13.3%
6.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.

What customers love
  • Professional installation
  • Competitive prices
Common concerns
  • Faulty installation
  • Product mismatch
  • Parking issues

Last updated 2 months ago

M

Carters Horsham 5

Very knowledgeable helpful staff in store Competitive prices Delivery men very accommodating too Well done again Carters highly recommended
M

excellent service all round

excellent service all round thank you
H

I was not sure what to buy and I was

I was not sure what to buy and I was given great advice and my cooker was safely delivered on the agreed date and time
C

Helpful company

Helpful company Prompt and excellent service
M

It s good to shop local Great value to

Always such prompt delivery nice staff and good value Shop local
M

Great sales staff and very good

Great sales staff and very good delivery and installation Excellent thank you
P

Absolutely the best

Absolutely the best They listen recommend find you the right product I ve used them on several occasions and recommended them to friends
K

New Cooker and Washing Machine

Recently ordered a cooker and now a new washing machine from Carters who we have used on several occasions in the past Absolutely first class service and very competitive prices as well I cannot recommend them too highly
S

Superb service from the first phone

Superb service from the first phone call to the installation just now Utterly professional and puts places like John Lewis Curry s and AO to shame - I ll be using Carter s from now on - delivery when convenient to the customer NOT the provider - prices matched and no more expensive - 1 1 personal service no call centres etc - no fake discounts rip of delivery costs or silly membership prices - bespoke service - fitting door for integrated dishwasher no problem no lift no problem ring before arrival no problem - courteous and professional fitting thank you for choosing us Professional fitters not just delivery drivers
L

We love the friendly and efficient

We love the friendly and efficient service

About Cartersdirect

At Carters Domestic Appliances we offer friendly expert advice unbeatable value on a huge range of appliances Call us or visit one of our seven stores in Sussex or buy online today

United States

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