Chartersestateagents Reviews

Claim

Extremely professional and proactive

Tilly Orsmond and the team at Charters took time to understand our property needs they were proactive and moved quickly to present relevant properties and set up viewings Very professional throughout

Amazing people

I have a great experience with Charters when I was looking for a flat in Southampton They did a fantastic job keeping me updated and trying help me find a good place Communication has been beyond amazing and I am very grateful for their help Andy and Ella are really very nice and helpful people

Helpful

I ve put my late mother s flat on the market Charters have been hugely helpful in talking me through what has to happen They produced documents and indeed the brochure at high speed I highly recommend

Couldn t recommend the Bishops Waltham

Couldn t recommend the Bishops Waltham branch more Friendly easily contactable fast responses and always friendly Particular thanks to Vicki Andy Nathan and Stephen who all played a part in helping us to secure our new home which we wouldn t have considered viewing if it weren t for the team

I m relocating to a new city

I m relocating to a new city and Charters has been incredible in making the process smooth and efficient Amelia went above and beyond by arranging a virtual tour of the house which convinced me right away She has been so responsive and helpful throughout which is exactly what you need when relocating to a whole new city I highly recommend Amelia and Charters for their outstanding service

Great experience and communication

Great experience and communication Thank you Chloe and Edward

Support Throughout

Charters worked with me through the thick and thin of buying and selling a house with endless patience and professionalism The team have been fantastic Andy Nathan Lewis Jasper there is no weak link and communication between the team is first rate I chose Charters as I observed how hard they worked for their clients when I purchased my last house That instinct was spot on The process of buying and selling a house is never straightforward but I have felt supported throughout and I have felt that they were always working in the protection of my best interests Thank you Charters

Excellent Communication and diligence

Communication is good and very comprehensive We had a lot of questions all that were answered promptly both through e-mail phone calls and with us being overseas with big time differences this was appreciated I would like to highlight Robyn Fossa who at the 12th hour with a lot of changes that we were concerned about managed to steer us through and was able to make phone calls at the right time to tie everything together Thank you

We were really happy with the service

We were really happy with the service Charters provided We were contacted after every viewing whether there was feedback or not They asked all the right questions about our house to help them provide all the information potential buyers would need Nothing ever seemed too much trouble They were friendly and professional throughout the whole process We get the keys on Friday for an our new place and will be forever grateful to Nick and Rich and all the team for making it happen

We appointed Charters in April 2024 to sell a propertyty

We appointed Charters Chandlers Ford in April 2024 to handle the sale of our property We had interactions with three members of the team in the roles of sales professional sales handler and sales progress handler Everyone was exceptionally professional and attentive keeping us informed at all stages of the sale It is heartening that where so many aspects of customer service can be mediocre at best in todays business world the Charters team showed that exceptional service is still possible A big thank you to the whole team