Deluxdeco Reviews

Modern Sofas | Contemporary | Corner | Designer Sofas | Delux Deco UK

3.85
112 reviews
Great Rating
Based on 112 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently report excellent experiences with Deluxdeco, highlighting great product quality, helpful staff, and fast delivery. Many reviews praise the company’s service orientation and the quality of sofas and cinema seats. A recurring theme is the long delivery wait times, which customers feel are justified by the quality. Some negative reviews mention delayed deliveries, poor customer service responses, and damaged or incorrect items. Overall, satisfaction is high despite occasional issues.

What customers love
  • Great product quality
Common concerns
  • Expensive pricing
  • Damaged items

Last updated 1 month ago

I

Great consultative customer service

Great consultative customer service at the time of choosing our reclining cinema sofa arrangement Lots to choose from so it was important to decide on the right combination These guys helps immensely and we re always on hand to give the right advice and respond immediately to queries Definitely going back to Delux Deco to buy some other great furniture on offer Delivery on time and most efficient assembly The delivery guys got in with it and gave a good demo on workings and aftercare thereafter
R

Good value for money

I was recommended to buy from delux deco by my sister who has already boughts variuos items for several properties After being a bit nervous and chatting with them many times i ordered the urban modular sofa After waiting 15 weeks i now have it and it s really NICE Really great fabric and slouchy and i love it Great service also as on chat and they always gave me updates Thanks delux deco
K

5 stars

Bought a fabulous set of cinema seats from delux deco that arrived last week This was the best experience we have had at a sofa shop Booked an appointment prior to going as we came from Dover to Windsor and were helped throughout the 3 hours we were in store 5 stars
P

Good quality sofa

Good quality sofa just as we hoped for Would recommend visiting their store as staff were very knowledgeable on products definitely helped us decide based on our image
M

Worth a visit

Lovely showroom which gave a good selection of the wonderful sofas and chairs on display I was treated very kindly and found the experience of visiting Delux Decor pleasurable
S

Amazing

Great quality sofa Delivery team were fantastic And the new sofa is so comfortable
R

Fantastic modular sofa

i recently recieved my Camargue modular and it is simply fantastic Just what i wanted from a huge family sofa The sales guys couldn t have been more informative and it took around 11 weeks so within what was stated and expected Delivery was scheduled twice and second time it was all set up for me and job done with thanks The sofa makes up for everything
H

Wait very much worth it

Wait very much worth it I had seen reviews complain over the wait-delivery time we were also trying to justify the length of time it would take However we have received the sofa and could not have made a better decision we ordered an Italian sofa and the quality is beautiful Staff-Delivery was great too assembled by the team in the end glad we waited
A

Excellent service great products and helpful staff

Excellent service great products and helpful friendly staff I drove down to windsor from birmingham as i can stand ordering remotely where sofas are concerned Although the showroom offering is not as big as i imagined the quality of product is excellent I then decided to order a monza recliner 4 seater with all recline After about 12 weeks it arrived after getting the promised updates and the delivery team set everything up perfectly Very pleased and comfortable Many thanks to delux and wouldn t hesitate to recommend
L

Fantastic sofa quality and service

Fantastic sofa quality and service the modular sofa took about 12 weeks to be delivered and would say it was definitely worth the wait overall Although i did have trouble getting through to the company on the phone before ordering when i did they were very friendly and were able to show me the product which was luckily in their showroom at the time on FaceTime Very helpful

About Deluxdeco

Corner sofas, designer sofas and contemporary recliner sofas all up to 60% off high street prices. Buy direct from the makers with better quality and better prices. Over 200 models and 15,000 options. Huge choice of modern and Italian designs with luxury fabrics and leathers. Servicing UK, Northern...

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business
Looking for Deluxdeco alternatives? We've ranked 5+ similar companies by reviews.
View All Alternatives

About Deluxdeco

Delux Deco: Luxury Modern Sofas and Designer Furniture

Delux Deco is a specialist online and showroom retailer focused on luxury modern sofas and designer furniture for UK customers. Operating primarily online with a flagship showroom in SL4, the company connects design-conscious buyers directly with contemporary seating from leading brands. The business model delivers up to 60% off high street prices by supplying directly from factory to home, cutting out the middleman while maintaining a focus on quality materials and construction.

Product Collection and Offerings

The Delux Deco collection centers on luxury modular and designer sofas, including a wide range of configurations to suit different spaces and lifestyles. Key categories include luxury corner sofas, modular sofas, sectional seating, recliner sofas, and sofa beds. The selection features single to extra-large seating solutions, such as two seater sofas, three seater sofas, four seater sofas, and multi-seater L shape and U shape designs. Specific styles include velvet sofas, boucle sofas, curved corner sofas, and modern bubble sofas, with finishes in materials such as premium top-grain leathers and high-end fabrics.

Additional product lines include cinema seating, easy chairs, and outdoor furniture, allowing the brand to extend the modern aesthetic beyond the living room. Many items are listed with special pricing and noted as in stock, with delivery times that vary by model and are displayed on individual product pages. The company positions these offerings under themes such as the Made in Italy Collection, extra deep sofas, and foam & feather constructions, emphasizing comfort as a core design principle.

Customer Benefits and Service

Delux Deco highlights several customer benefits, including flexible finance options, nationwide delivery, and free returns. The company states that it provides access to fabric samples and layout guidance through in-person and virtual appointments. Its SL4 showroom is described as an immersive environment where visitors can experience the full collection, explore custom finish options, and receive design support.

The website integrates standard e-commerce features such as account management, order tracking, and a FAQ section. Support is available via phone, email, and WhatsApp, with set opening hours throughout the week. Legal and policy information, including terms and conditions, privacy policy, cookie policy, and finance information provided by Novuna Personal Finance, is presented directly on the site.

Brand Positioning and Online Presence

The Delux Deco brand is positioned as a direct link between makers and buyers, promoting “great design direct from the makers” and “luxury for less.” The website is optimized for search and conversion, featuring prominent calls to action such as “Visit Our Showroom” and “Book a Video Call.” Social media integration is included to support customer engagement and product discovery. Overall, the store presents itself as a curated destination for contemporary and modern sofas, targeting buyers seeking quality design at reduced prices.