Isinwheel Reviews

Electric Scooters | Electric Bike Store | isinwheel

isinwheel.co.uk
3.84
104 reviews
Great Rating
Based on 104 user experiences

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Rated 3.84 out of 5 by 104 Happy Customers

57.7%
12.5%
4.8%
5.8%
19.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 104 reviews

Customers report very fast delivery and strong aftercare support. Product quality is frequently described as excellent and reliable. Customer service is highlighted as helpful, responsive, and professional. Some recurring issues with missing parts and faulty units are noted. Overall, the experience is positive with quick resolutions.

What customers love
  • Fast delivery
  • Great product quality
Common concerns
  • Expensive pricing
  • Missing parts
  • Faulty units
  • Poor packaging

Last updated 2 months ago

S

I m absolutely delighted with my E3

I m absolutely delighted with my E3 folding electric bicycle It s so easy to operate and such a well made sturdy bike It s better than I imagined Customer service is extremely helpful by using email
R

I bought Isinwheel S9 Max few months

I bought Isinwheel S9 Max few months ago and would like to reiterate how satisfied I am with this scooter Powerful Battery it gives you 35km range front and rear suspension which really does make a difference while riding I Normally dont write reviews but I think its fair for me to recommend Good a product well made like the S9 Max
K

Great customer service

Great customer service they will try to support customer whenever they can They helped me when my warranty finished and were very prompt in their replies
P

Thank you for the excellent service by all

Thank you for the excellent customer service makes a change to see this happening these days So easy to order thorough the website and I was emailed all the way thorough the transaction informing me to which stage where the order status was on the delivery process Delivery was on time again thank you for the excellent service which is very rare these daysMr P Randall
G

S9 pro

I received my s9 pro scooter 3 days earlier than expected Living in the Scottish Highlands that never happens I had a wee issue with the max speed not being what was stated But I emailed and they promptly replied with the fix I needed I would and have 100 recommend isinwheel to anyone curious about electric scooters For the price I don t think you d find better
T

Great M2

With a maximum range of 35 kilometres this is very practical for my daily commute without the need for frequent charging In terms of hill climbing the 20-25 gradient is also enough to tackle the challenges of the city s varied terrain The 10-inch offline tubeless tyres ensure a smooth ride even on rough roads
C

great company Quick delivery S9 Pro

I ordered the S9 Pro This was delivered faster than expected and we are very pleased with it After receipt I sent another email to inquire about something again a very quick and clear answer isinwheel is definitely recommended the scooter itself drives perfectly good lighting and responds very well
D

I am very satisfied with the scooter

I am very satisfied with the scooter that u purchased from this company and they have help me so much and fast resolution and kind team
K

Good value ebike

Bought 2 of the U3 folding ebikes and would recommend to anyone as with the discount they were 400 each They are very comfy with cushioned seats and sprung front forks We had a problem with one of the bikes arriving before the other but a quick email to support and they got back to us with a quick resolution My wife and i are very pleased with our purchase
E

Bought a kids scooter that my child

Bought a kids scooter that my child loved but it broke Contacted customer service who replaced it and sent it out promptly Good product and friendly customer service team

About Isinwheel

You can freely choose your favourite electric scooter or ebike from our online shop, and we offer a one-year warranty along with delivery within 1-3 days.

United States

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