Lieferando Reviews

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lieferando.de
3.53
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.53 out of 5 by 135 Happy Customers

41.5%
14.1%
14.8%
14.8%
14.8%
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D

Only use as a last resort

It works but you will struggle to find and filter restaurants the food tracker will not work most probably your food might arrive late and cold and when you try to contact customer service you will not get an answer Only use as a last resort
R

The pizza was ok

The pizza was ok but I ordered guacamole with the pizza not lemon juice Do not order their guacamole ever at this place It is disgusting
F

Compared to Uber eat

Compared to Uber eat there is no way to communicate with the delivery man using the app So if there was a a problem with delivery the only solution is to call the restaurant I encountered a case without no answer at all from the restaurant while the app was saying ordered delivered In fact the delivery took place 20 minutes after delivery being stated in the app Not acceptable
R

Tip for drivers Better not via system

I am writing as a driver the function that allows customers to specify a tip for an order is absolutely useless and has to be removed out of system at one Better let the customers give the Tip themselves to drivers themselves while delivering Otherwise system doesn t work Please remove this function from the system immediately Up to this point the app is good
A

Disappointed

I ve been very disappointed with the service lately The last orders took way too long and after I contacted the customer service all I could get were what seemed to be automatic email replies that were totally unhelpful
P

Many of your employes are not

Many of your employes are not competent By the time they finally deliver my ordered menue the food is cold It is the responsibility of Lieferando to train their workers well
K

Poor delivery app

The tracking of your order on the app is horrible When I get delivery from this app the delivery guy always goes to a different address and not my address even though other delivery services i e delivery direct from the restaurant never have this problem The app lets you switch the language to English but nothing gets changed Now I find the restaurant I want go to their site where I can translate into English and order directly from the restaurant I ve been using this app from December 2020 until October 2022 because it is the only delivery app I strongly recommend going directly to the restaurant website and not using the Lieferando app
C

Lieferando has lots of low quality and

Lieferando has lots of low quality and unreliable restaurants Better order with one of the competitors that screen suppliers more critically
M

Delivery time 25-50min

Delivery time 25-50min Sure
A

Alexia

Hi I ordered food and the waiting time was 30 minutes we waited almost 1 5 hoursAdditionally I ordered a strawberry cake and ice cream and received two apple cakes where am I allergic to apples no one called and asked if a change was possible

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