AI Review Summary
Based on 140 reviews
Memory Box receives predominantly positive feedback for product quality, fast delivery, and attractive designs, with many customers expressing satisfaction and intent to repurchase. However, recurring issues include damaged goods, poor customer service responsiveness, and occasional incorrect or missing items. Some negative experiences involve delayed deliveries, inadequate packaging, and misleading product descriptions. Overall, the brand maintains strong appeal but faces operational inconsistencies.
What customers love
- Fast delivery
- Great product quality
- Easy website use
Common concerns
- Damaged goods
- Wrong item sent
Last updated 3 weeks ago
R
Rachel Manchester
Easy to use website good selection of products Ordered and swift delivery of a product that was promised Very happy Thank you
S
Sheena Purdom
Excellent company
Excellent communication Speedy delivery of order Really lovely product Highly recommend
N
Nicola Helen Pettit
Excellent quality product
Excellent quality product easy to order and very well packed for a prompt delivery Good prices would use again
C
Charlotte
Exactly what I was looking for
Exactly what I was looking for Beautiful frames good value delivered efficiently Thank you
M
Mr Keith Hughes
A really nice picture frame
A really nice picture frame well made looks smart arrived promptly and was well packed Good value for money and looks far more expensive than it cost
I
I U
Exactly what I wanted
Exactly what I wanted I upgraded to glass Arrived well packaged and in great condition Very pleased with my purchase and good value for money
C
catherine roche
Beautiful Frame
The frame i ordered came on time and is beautiful Can t wait to put the special artwork into it for display
P
Philip Warren
The frame is perfect
The frame is perfect it is also easy to get the picture in I am pleased with the result and will use Memory Box in future Speed of delivery is not important to me
N
Nicola
Good service
The website was easy to use Lots of choice When I placed my order I was kept fully informed of the progress right up until delivery Happy with the service
S
susan
Excellent
Excellent quick service Product as ordered Good quality for fair price Definitely use this site again
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