Nintendo Reviews

Nintendo UK's official site

nintendo.co.uk
3.59
124 reviews
Great Rating
Based on 124 user experiences

Rated 3.59 out of 5 by 124 Happy Customers

48.4%
10.5%
8.9%
16.1%
16.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 124 reviews

Customer feedback highlights fast delivery and helpful support as recurring strengths, while pricing concerns and repair service issues appear frequently. Many reviews praise timely dispatch and tracking, with positive comments on product quality and service reliability. Conversely, several customers report expensive costs, delayed or problematic repairs, and occasional fulfillment errors. The overall experience reflects satisfaction with speed and support, tempered by cost and service consistency concerns.

What customers love
  • Great product quality
  • Helpful customer service
  • Easy tracking
  • Good packaging
Common concerns
  • Expensive pricing
  • Repair issues
  • Wrong items sent
  • Poor warranty handling

Last updated 1 week ago

S

Had an issue with sons switch contrlers

Had an issue with sons switch contrlers drifting Raised the issue online with nontendo uk Had an email within 20mins sending me a UPS link to arrange for collection Sent joycons off on Friday and recieved the new joycons by Thursday the following week I m delighted with the speedy and efficient service On top of that the new joycons come with a further 12mth warranty Many thanks from myself and my son he s very happy to be able to play his switch again
G

Joycons repaired

I bought an original switch console from the nintendo store maybe a year after release One of my joy-cons default stick drift the lights on the side no longer worked and neither did the sl and sr buttons I put a request for repair despite being outside of the warranty period and was unable to provide proof of address at worst I d just get my faulty joy-con back at best I d get it repaired Nintendo returned the joy-con back today and it s working perfectly and the repairs were free Thank you Nintendo
V

Repair service

Sent my oled switch dock to get fixed and it was done within a week and a half or 2 My dock just stopped working and it was out of warranty and I had to pay - which I fully expected and okay with It costed 45 and as they could not repair they sent me a replacement - I received today and it is now working fine It was quick and I had no problems I was abit anxious due to so many bad reviews however I did not want to go to some random repair place All went well and I would use again Thank you Nintendo
M

Controls didn t connect to the Switch

Had to send my son s Switch back to Nintendo cause the controls wasn t connecting to the Switch Contact Customer Support online and they arrange collection just under a week it s back and working perfectly Thanks Nintendo

About Nintendo

Discover Nintendo Switch, Nintendo 3DS, Nintendo 2DS, Wii U and amiibo. Get console support, games info, Nintendo news and learn about My Nintendo.

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