AI Review Summary
Based on 118 reviews
Overwhelmingly positive reviews praise Pattinson's for professional service, effective communication, and successful property transactions across multiple branches. Many clients highlight specific agents by name for going above and beyond, though a minority of negative reviews cite poor communication, high fees, and issues with recommended solicitors. The majority of experiences describe the process as efficient, stress-free, and reliable.
What customers love
- Successful sales
- Helpful agents
- Efficient process
Common concerns
- High fees
- Bad solicitors
- Misleading auctions
- Rental issues
Last updated 1 week ago
L
lexi gallagher
We had a fantastic experience with Pattisons they were able to get us in to our new home in no time and made all the paper work easy and stress free Laura in particular went above and beyond she s a real asset to the team she was always warm friendly and happy to help with anything when we rang and we couldn t have asked for a better agent
E
Elizabeth Jones
just completed my first house purchase
just completed my first house purchase with a lovely lady called Steph she made my experience exciting from start to finish highly recommend this estate agents
G
Gillian Munro
A Positive House Moving Experience
I have had a very positive experience with Pattinsons I rang on a Saturday morning for an appointment and Daniel arrived on Monday at 1pm By Tuesday my house was marketed with excellent photographs and a steady stream of viewings Within little more than a week it had been sold I found Daniel and the staff professional helpful and knowledgeable I also found Lucy Briscoe at Core Legal very efficient I ve had a positive outcome as my house has completed within 8 weeks I would recommend Pattinsons and would certainly use them again in the future should I require another move
S
SUSAN KING
Very helpful in our property search and purchase
Everyone at Pattinsons was professional knowledgeable and helpful but Kelly Dymock from their Alnwick office went above and beyond to help us find our perfect new home The property was sold by auction and we had no clue about this process but Kelly guided us seamlessly through it all Thanks Kelly we re now living the dream
S
Susan Hancox
Great service would recommend
Booked viewing appointments through Linda in the Blyth branch All went to plan the ones Linda conducted went smoothly and the ones with homeowners were great too I visited one property on 11th Oct had a second viewing on 13th Oct offered on it 14th Oct and sale was agreed quickly Linda is friendly helpful efficient and professional - a pleasure to deal with I would recommend her to anyone looking to buy or sell a property
M
Michelle
Purchased an auction property via the
Purchased an auction property via the Morpeth branch Charlie and Amanda guided me through the whole process and kept me updated throughout the sale If your thinking of buying or selling a property these two are your go to agents Thank you so much for a great customer experience
S
stephen roberts
Selling by auction was an excellent choice for us
We would like to thank everyone at Pattinson s especially Caitlin and Michael for their friendly and professional service during the recent sale of our holiday cottage We were looking for a reasonably quick hassle free sale but did not want to compromise on the price We were advised secure sale by auction would be the best option for us and although we were initially wary due to unfamiliarity with the process we decided to give it a go The whole process from our first contact with Pattinson s to exchange of contracts took no more than 5 weeks Everything happened very quickly on the auction day and the bids rapidly increased from a relatively low starting point finally comfortably exceeding our expectations before the hammer fell And at that point contacts are exchanged and the sale is legally binding for both parties so there is no worry about the buyer pulling out We would certainly use this method of sale again and would trust Pattinson s to manage it
J
Jothi S Nair
5 star experience with our agent Mr
5 star experience with our agent Mr jamie millen We have recently started our journey to the new home and planning to go ahead via auction It is been a completely new experience after all the chaos about auction with the help of jamie who helped us with answering all the doubts and questions we had about this we are finally going ahead Jamie has been so helpful and been approachable at any time Thank you so much for all your help It is much appreciated
D
Diane Gee
Private renting
The staff at Keith Pattinson have gone over and above to help me get into my house They have been amazing Would recommend them as a letting agent I have rented through them before and everything is always handled with efficiency and with professionalism
S
Sam
Would like to say a massive thank you
Would like to say a massive thank you to pattinsons in whickham branch from start to finish the service was amazing We dealt with Josh a few times who very professional but mostly we spoke to louise whom every tine went above and beyond to help us through the whole process from start to finish lovely girl always happy on the other side of the phone and happy to help because of the staff and the way they handled the whole situation defo recommend this company
Looking for Pattinson alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives