Pattinson Reviews

The property sold had been used for rental and there had been 4 agreed sales 3 that fell through in just over 1 year In addition the solicitors recommended by the agent were closed down so there was a lot of tension about buyer 4 Wendy kept on top of the progress and kept in regular proactive contact with the buyer their solicitor and estate agent and my newly appointed solicitor She kept me appraised of developments and was aware of the issues at each stage Prior to this phase it had been dificult to speak with the progression team and Angela in the office had been very helpful I think it very prudent for your firm to retain and reward Wendy in the interests of achieving customer satisfaction and providing experience commitment and sensitive motivation to advancing sales

The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer They were friendly and helpful and we were kept informed of progress throughout

Rachel was super at keeping me up to date - even tho she wasn t my estate agent - really appreciate her help

Great Communication through out the sale of my property Kelly kept me informed with viewing and interests very helpful team thanks

Nicola at the Consett branch was great throughout our purchase of the property they were selling on behalf of their clients just Fab person to deal with

The person who showed me the house was really welcoming and kind She was very informative about the property And made my experience extremely comfortable

Huge shout-out to Gemma from Pattinson s for all her help and guidance regarding Auctions Amazing service she keeps her hand right on the pulse Would highly recommend this lady

I was kept fully up-to-date throughout the auction of the property Pattinsons attended 50 viewings and followed up their interested clients to achieve a result way above my expectations The live online auction process is simple and transparent Very satisfied

I found the office to be dealing with our sale to be very helpful especially Nicola Vicarage who dealt with our sale from start to finish Nicola called me weekly to keep me up to date with proceedings she was excellent at chasing up other parties- especially solicitors who weren t very good at getting back to us Nicola was very helpful friendly and professional

The 4 stars are almost solely for Maria Cires She kept in constant touch throughout the whole process keeping me informed There were several considerable delays during this and Maria was extremely patient explaining why and doing as much as she was able to do to move things along The fees are substantial but I feel Maria went above and beyond her normal job role to help us get to the house we had chosen She was always on the end of the phone or email and would always respond quickly to any query I had She was also one of the only people during the last 7 months to keep me relatively calm and sane and helped reassure me at certain times This has been a ridiculously and unnecessarily stressful experience but Maria has helped hugely in trying to minimise this as much as she was able to I would fully recommend her to anyone I know wishing to sell or buy as they would be in more than safer hands with Maria