Pattinson Reviews

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3.74
118 reviews
Great Rating
Based on 118 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 118 reviews

Overwhelmingly positive reviews praise Pattinson's for professional service, effective communication, and successful property transactions across multiple branches. Many clients highlight specific agents by name for going above and beyond, though a minority of negative reviews cite poor communication, high fees, and issues with recommended solicitors. The majority of experiences describe the process as efficient, stress-free, and reliable.

What customers love
  • Successful sales
  • Helpful agents
  • Efficient process
Common concerns
  • High fees
  • Bad solicitors
  • Misleading auctions
  • Rental issues

Last updated 1 week ago

M

Just wanted to say a massive Thank you

Just wanted to say a massive Thank you to Rebecca and the team at the West Road branch in Newcastle upon tyne Rebecca helped in buying my bungerlow and from start to finish was very helpful friendly and professional at all times nothing was a problem for her and appreciate everything she did for me once again Thanks so much to all of you xx
S

This is the second time we have used

This is the second time we have used Pattinsons to let out our house They are friendly efficient very helpful and keep you informed at all times of progress
B

Houghton branch- would recommend

We ve just sold our home through Pattinson Houghton and we couldn t fault them at all We had multiple viewings straight away and sold the property for higher than asking price We spoke to various members of the team through the sale but special mention to Dan who came to value the property and and got the sale live Carole who we sold the property through within a week and Lauren who has kept us updated throughout the process Couldn t recommend enough
M

We have had a very positive experience with Pattinsons Auction Department and would highly recommend

We have had a very positive experience working with Pattinsons for the auction of a property owned by a family member we have sadly lost They have been very supportive and helpful throughout offering great advice yet so understanding and patient in difficult circumstances Caitlin in the Pattinsons auction department has been amazing and is a real asset to the company guiding us step by step through it all I would highly recommend Pattinsons to anyone thinking of selling a property by auction
J

Friendly and Professional service

I have used Pattinsons for many many years now They have helped me to sell some of my property portfolio across the North East as well as tenant finds on many of my let properties I ve dealt with a lot of their branches my main point of contact now is Jason and the team in Jarrow Branch I have always received a very warm welcome and a personal service from all the staff members They are very professional polite and friendly and I wouldn t hesitate to recommend Jason and the team for any sales or lettings advice or listings and look forward to dealing with them again in 2025
D

Pattinsons

Pattinsons specifically Nicola and then Eloise have been great to deal with They have kept me informed through the process I now have a lovely home to move into
Z

Fast and efficient service

Fast and efficient service Everyone has been a pleasure to speak to
M

Really set up for auction buyer support

I bought a Pattinson property by auction first time ever Sheila Brannen at West branch was very responsive from the start and helpful showing my 2nd viewing and advised on the price the seller would I accept I won the auction by offering a higher bid the seller accepted and the auction stopped as I d been advised by Oliver at Pattinson After that everything went haywire with only 28 days to complete Pattinson were very supportive Their Auction Team was helpful for sounding and advice Later the Sale Progression Team especially Kate gave reassuring clarification on the end of the phone when the lawyers were incommunicado She could see progression of the seller and their lawyers side which was really helpful I would thoroughly recommend Pattinson they are brilliantly set up for customer support throughout the process Sheila Brannen even helped to tie up loose ends after the sale like kindly getting the missing window keys from the seller Thank you all
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