Refundprotect Reviews

we are not able to remove insurence it is our wish to choose or not he shouldn t decide about that His main moto is to provide the ticket fare not include things what he needs Thank you

I cannot find my refund in my account

Very hard to find way through the system Its made to be not easuy

I think it didn t need any improvement

Asking to Provide evidence of a deceased family member I find is insensitive to ask

Actually very complicated I ll NEVER ATTEMPT DOING THIS MYSEKF

I requested a refund for two tickets purchased to participate in the EDP 8K Marathon in Lisbon on October 5th The organizer directed me to Refund Protect to proceed with the request However the information and refund conditions were presented differently between the organizer and Refund Protect I was harassed and asked to provide an excessive amount of documentation including proof of the closure of my company s Lisbon branch and my inability to participate in the marathon due to having to return to France After threatening to exercise my European consumer rights and demand a refund as legally provided by Portuguese and European laws I finally succeeded It is frustrating and unacceptable to have to invoke the law just to claim a rightful refund I do not recommend the support service nor the long and arduous process for a mere 86 refund in the end

The refund due to my health issues and the hot weather was something I didnt want to do But it was dufficult and not easy to do The amount of information about my health is a bit of a privacy invasion Refund still not confirmed Thanks

To ask so many personal questions about a refund or why I can t attend an event is not very sensitive

I eventually got my refund I bought refundable tickets but you have to jump through 100 hoops to actually get your money back