Shopify Reviews

Shopify Logo

3.49
106 reviews
Average Rating
Based on 106 user experiences

RatingFacts is an independent review platform and is not affiliated with Shopify (shopify.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 106 reviews

The majority of reviews for Shopify are highly positive, with users praising the platform's ease of use, reliable customer service, and effectiveness for e-commerce. A significant number of reviews also highlight issues with payments being withheld, account suspensions, and technical problems, causing considerable frustration among some users. Overall, the experience is mixed, with strong support for the platform's functionality but notable concerns about its policies and support consistency.

What customers love
  • Easy to use
  • Effective for e-commerce
  • Fast servers
Common concerns
  • Payment issues
  • Account suspensions
  • Technical problems

Last updated 1 month ago

F

Spoke to Malaki at Shopify Plus

Spoke to Malaki a Merchant Growth Consultant at the Shopify Plus upgrades team He was super helpful and knew his stuff No hard sell easy going and seems like the kind of person I want to do business with Will be seriously considering Plus for our store
D

Scam paradise

If you re looking for a method of extracting cash from unsuspecting individuals then this is the platform for you Create a website with genuine products advertised get paid for them but you don t need to have them or send them Set up shopify on the website sit back and watch the cash roll in Shopify have zero issues with shady business practices and there is no recourse for you the scammer If only they did crypto it would be like having a money printing press Thanks for having zero morals
A

Having migrated from Magento to a

Having migrated from Magento to a Shopify Store has made my work so much easier I would highly recommend them and their staff I reached out to Shopify this evening and their support team and spoke to John who was polite with a great sense of humour and knowledge and answered all my questions perfectly in a very speedy manner I was delighted how easy he was to communicate with on a Live Chat and how much his answers will impact my work for the better Thank you John Shopify
K

Just to add a bit of balance

Just to add a bit of balance I ve had stores with Shopify for a few years and have never had an issue with them I ve needed to reach out to their support team a few times in the last couple of weeks for some niggling issues and they have always resolved really quickly and with no problem on the customer service front
R

Love it

No issue at all If I knew it s was so easy and so good I would have started using them long long ago I was stuck using wix Shopify has all the tool I need Not sure about all these bad reviews I contacted support had no issue at all few mins and I was chatting to a human
S

Amazing Customer Service

I have had amazing customer service through shopify support by Sairahbel They were amazing and so helpful sorting out my problems I had on shopify

About Shopify

Try Shopify free and start a business or grow an existing one. Get more than ecommerce software with tools to manage every part of your business.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business
Looking for Shopify alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives