Shopify Reviews

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3.49
106 reviews
Average Rating
Based on 106 user experiences

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AI Review Summary Based on 106 reviews

The majority of reviews for Shopify are highly positive, with users praising the platform's ease of use, reliable customer service, and effectiveness for e-commerce. A significant number of reviews also highlight issues with payments being withheld, account suspensions, and technical problems, causing considerable frustration among some users. Overall, the experience is mixed, with strong support for the platform's functionality but notable concerns about its policies and support consistency.

What customers love
  • Easy to use
  • Effective for e-commerce
  • Fast servers
Common concerns
  • Payment issues
  • Account suspensions
  • Technical problems

Last updated 1 month ago

D

I ordered through trapstar and after 24

I ordered through trapstar and after 24 days my order finally came It took a long time to come and I even thought I got scammed but I can t complain anymore It would ve been nice if the parcel came earlier but I can t complain because it s for a good cause
S

shopify take no responsibility for businesses using their platform

I have had good experience of this platform I also have been conned by one of it s enrolled companies After waiting 30 days for delivery and several e mails later I found that the company I ordered from had left shopify and taken my money with it I contacted shopify only to be told that they were just a trading platform and I needed to contact the vendor only to get error 404
S

I just applied for my new shop online

I just applied for my new shop online they asked for a review and I m doing it I ll let you know
L

easy shop set ups relies too heavy on apps that slow your site down very pointless

I ve been on Shopify for about a month now I got a number of orders the week or 2 from my own efforts on social media I was pleased and made enough just to pay for my Shopify I ve had no chargebacks so far and have had a range of issues but each time Shopify staff have helped me learn how to make changes if I can or adapt my store The one thing I wanted to see was under marketing a basic email Where you can email from your Shopify store offers and newsletters I should not have to have 15 apps to make my site work Overall Shopify is on for small businesses starting out but I do plan on a 3 000 bespoke site in the future If your starting out with tight budgets and don t want to spend a lot on large set-up costs it will do It s easy to use and I soon learnt where all my settings were You soon learn by going in and having a mess about with it I paid a developer for a basic setup But feel I did all the main work making it look modern The developer was from a fiver not a Shopify expert Negatives Apps take up too much space and slow my site down No info on templates so you have no idea until you work on it whether it has the teachers you want not enough basics built into templates like product review you need an app for that
E

membership is BAD

generally good to use but they just TAKE the money out of your account after you cancel the subscription over two weeks later an utter shambles Don t even have the option to ask for a refund selfish dunces
A

The brains of some their staff are from another planet

Customer service is terrible I asked how to start a business in the UK like choosing the right business bank account for Shopify payment They said you are not eligible It s like when I ask how to cook and he answers you re not in the kitchen The brains of their staff are from another planet
A

I had an shopify store about an year

I had an shopify store about an year ago and the store was doing fine but i wanted to scale and was ready to invest but read in an article on some website about the hidden truth of shopify store and it spoof me so i asked around and found out it was true so i switched Regardless if your starting out and don t have the technical skills you can actually make something decent like any business there s always risk involved
B

Very easy to set up and use for any

I wish they had a Dutch auction feature app
M

ShopifyI advert for nail clippers on Facebook

Very easy to set up and use for any beginner It can get a little expensive with all the add ins but perfect if you re starting out
R

Happy with what I m paying for

I recently submitted a review for a shopify advert on Facebook relating to nail clippers I have now received the product and am satisfied with the quality of these nail clippers In my original review I gave a 1 star rating based on my experience of the purchase that opinion has now changed to a 4 star rating due to the changed circumstances I have tried to edit the original review on the Trustpilot site but could not as my attempt was rewarded by a statement of a problem error This second review is my attempt to edit that original review The delivery time was very lengthy and went beyond the stated delivery date probably due to COVID-19 restrictions however the nail clippers that finally arrived are of excellent robust quality and are better than my original expectations I would recommend them to any potential purchaser I still feel that shopify leaves a bit to be desired in respect of contractibility hence my 4 star rating Finally for Trustpilot please get your editing facility sorted

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