Simpleswap Reviews

Trustpilot

Crypto simpleswap.io

3.59

135 reviews

Great Rating

Based on 135 user experiences

AI Review Summary Based on 134 reviews

SimpleSwap receives largely positive feedback for fast, convenient swaps and helpful, responsive customer support that reliably resolves issues. Some users report slow processing, technical glitches, and occasionally poor outcomes when swaps fail or rates change. Negative experiences are typically resolved quickly when users contact support. The platform is praised for ease of use, wide currency support, and problem resolution, though a few reviews describe prolonged delays or lost funds.

What customers love

Fast customer support
Helpful support team
Easy to use
Reliable swaps
Quick resolution

Common concerns

Slow processing
Technical issues
Poor rates
Delayed refunds
Failed transactions

Last updated 2 weeks ago

Karol Czerwinski

2 years ago

I accidently selected wrong deposit

I accidently selected wrong deposit token Hence I couldn t confirm the transaction Simpleswap support team helped me to get the money back Love you Simpleswap team

Zvinodashe Mupambirei

2 years ago

Best Swap Cross Platform Exchange Platform

Very fast reliable swap service It allows to exchange even small amounts not possible on many exchanges The customer service and support is beyond exceptional Many other I dealt with disappear they helped me with something whole day They even helped refund when I sent to wrong contract I am more than impressed I recommended SimpleSwap its the best I am not sure why not many people are aware of it or using it Even some big named exchanges made my blood boil not to mention one where I lost my funds despite promises for help SimpleSwap is simple and it rocks

Shirley Anthony

2 years ago

I contacted support and within minutes

I contacted support and within minutes my ticket was answered SIMPLESWIFT comes to mind Highley recommend SimpleSwap

Crappy Jerks

2 years ago

Bingo Bango Bongo but not Gone Yo

The super sweet ease of excellence had me swinging from the trees hanging with Panama Jack

dan Alexander

2 years ago

Great customer service

I have been using simpleswap for over the past two years and have been very pleased with their services In my last exchange I had mistakenly sent my deposit twice I was frantic that I may have lost the second deposit that I had however the simpleswap team was excellent in communicating with me and returning my refunded deposit within 24 hours I am very grateful for their services and customer support

Gabriel Maltais

2 years ago

Binance is close here in Canada my

Binance is close here in Canada my friend show me this website I swap ETH to BNB BSC the original bnb on bnb mainet thanks for support David that help me I will use this place now big thanks will be more easy make Swap

David B

2 years ago

I encountered a technical glitch

I encountered a technical glitch which was pretty annoying since my money a large amount was stuck Their customer support has been excellent at solving the problem and issuing a refund

Steve Henry

2 years ago

I had a problem with a transaction not

I had a problem with a transaction not showing on their system for some reason I don t know what the problem was but they said that they would look into it and they came up trumps with a positive result Also I was kept informed of the progress by Stephanie as she promised in her first email in total there were13

Agust n

2 years ago

Fast an efficient and it s not a

Fast an efficient and it s not a compliment I was pleasantly surprised and grateful

Cory Moran

2 years ago

After doing a couple of swaps I

After doing a couple of swaps I realized how easy and efficient it is here I would highly recommend simple swap to any novice or experienced crypto user

About Simpleswap

SimpleSwap is a cryptocurrency exchange that allows to swap BTC and altcoins in an easy way. SimpleSwap supports 500+ cryptocurrencies. Make Bitcoin to Ethereum, Litecoin crypto exchanges at the best rates!

United States

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Simpleswap Reviews

Rated 3.59 out of 5 by 135 Happy Customers

I accidently selected wrong deposit

Best Swap Cross Platform Exchange Platform

I contacted support and within minutes

Bingo Bango Bongo but not Gone Yo

Great customer service

Binance is close here in Canada my

I encountered a technical glitch

I had a problem with a transaction not

Fast an efficient and it s not a

After doing a couple of swaps I

About Simpleswap

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