Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

thinkinsurance.co.uk
3.81
112 reviews
Great Rating
Based on 112 user experiences

Rated 3.81 out of 5 by 112 Happy Customers

52.7%
17.9%
5.4%
6.3%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

J

Reviewing the Motorhome insurance for my

Reviewing the insurance for my Motorhome was a very quick and painless experience dealing with Jack I did have to re-negotiate the insurance rate and ended up saving over 100 00 One point that I would make is that when I called previously to let them know that I would be renewing today I received a call almost every day checking that I was still going to renew A note was going to be added to my file to prevent this but it didn t work
D

Motorhome Insurance

Good friendly service Ellie Hawkins was very professional and got us the best deal Very informative and helpful
C

Brad was a good and he was very

Brad was a good and he was very friendly and communicated well
C

Grate help from Luke and Joe

Grate help from Luke and Joe very friendly helped me understand everything correctly highly recommend speaking to them feel very comfortable to call them back
L

Brilliant

I spoke to Joe today who was absolutely fabulous very knowledgeable and helped is to get a very reasonable insurance quote for our daughter
M

Jamie and Luke

Jamie and Luke Both staff members were very helpful and professional great service all round
T

Lacie-Lea was an amazing help and she

Lacie-Lea was an amazing help and she was an energetic bundle of joy and a pleasure doing business with Top marks
D

The girl that dealt with my renewal her

The girl that dealt with my renewal her name escapes me sorry but she came across really nice and professional so all good
H

I purchased insurance with brad

I purchased insurance with brad he was brilliant and really helpful with finding a good deal He explained everything very well Definitely recommend
C

Great customer service

Jamie was so great at explaining everything throughly and made starting insurance an easy thing

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

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