Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

thinkinsurance.co.uk
3.81
112 reviews
Great Rating
Based on 112 user experiences

Rated 3.81 out of 5 by 112 Happy Customers

52.7%
17.9%
5.4%
6.3%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

T

Fantastic customer service and policy

I passed my driving test yesterday morning and was lost with insurance Met with really high prices and bad blackbox restrictions I called think insurance and spoke to a man called rob who broke down the policy in a way that was really understanding He was unbelievably helpful and kind 10 10 service would reccomend
S

Ellie was very helpful and helped me

Ellie was very helpful and helped me get the best deal available She was very polite and easy to talk to always a pleasure
S

We spoke with Joe who was very helpful

We spoke with Joe who was very helpful and polite I m very satisfied
P

She did her job and got it all sorted

She did her job and got it all sorted for me at a reasonable price better than a lot of other insurers
C

Bradley and Joe

These two were extremely good at finding the best price for me compared to other car insurance places They were extremely friendly and made things very simple for me to understand I am extremely pleased with there survive today
A

Joe was so lovely and helpful

Joe was so lovely and helpful He explained the policy so clearly and was happy to go back over things if I didn t quite understand
J

I received great help from Joe to

I received great help from Joe to understand the policy and what it involved
T

Year 4 today never had any issues

Year 4 today never had any issues always there when needed polite professional Dan and Martin at the renewal department went above and beyond for me and my company and got me exactly what we needed and I was over the moon a big thankyou guys much appreciated
S

Thanks JACK

Thanks JACK this advisor has made the whole experience so easy A polite individual that understanding needs expectations of a motor trader s definitely will recommend others
J

Ellie was very helpful and efficient

Ellie was very helpful and efficient There were a couple of changes required to my proposal and she explained it all to me very well and had a very friendly manner Very much confirmed my decision to remain with Think Ins due to her level of service and calling me back at the agreed time

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

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