Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

thinkinsurance.co.uk
3.81
112 reviews
Great Rating
Based on 112 user experiences

Rated 3.81 out of 5 by 112 Happy Customers

52.7%
17.9%
5.4%
6.3%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

D

Friendly and Professional

Brilliant customer service from Demi she has been amazing and talked me through everything I didn t understand So much patience and understanding made me feel so much at ease being a young lady and not been driving long to ensure I had everything I needed on the car and knew exactly what the extras were for Couldn t recommend her enough she s a credit to your company
K

Young adults insurance

I spoke to and took set up a policy with Rob who was really friendly and helpful especially considering this was my first time taking out insurance He explained everything in detail and answered any questions I had whilst remaining professional and warm
E

Joe was very helpful and clear about

Spoke to agent Jamie to get my 17 year old daughter car insurance Jamie was extremely helpful and his customer service was excellent Got a good deal on her first insurance
S

Easy and simple

Joe was very helpful and clear about all the details for my new car insurance very happy would not hesitate to recommend him
P

THE BEST insurance of the world I

Easy and simple not to expensive would recommend to all ages of drivers
T

Kacie-Lea was excellent and

THE BEST insurance of the world I recommend this company all my heart he give me quote quickly explain everything THE BEST insurance for the start small new business
G

Friendly Professional

Kacie-Lea was excellent and understanding - tailored service for new drivers - and the quote was the best value I could find and the black box terms reasonable
B

Luke was fantastic and was very helpful

Friendly professional and everything explained clearly contact name Ellie Hawkins
N

Ellie

Ellie was very helpful answered all my question and explained every thing as we went along the process of my renewal very friendly as well I would recommend think insurance to very one looking for a motorhome quote
S

Great customer service

Great customer service and although not the cheapest quote they do get great reviews Our customer service guy was Luke - he was keen and helpful without being at all pushy and very clear and knowledgeable about the product he was selling

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Lifestyleinsurancebrok...
2.89 (38) · lifestyleinsurancebrokers.co.uk