Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

thinkinsurance.co.uk
3.81
112 reviews
Great Rating
Based on 112 user experiences

Rated 3.81 out of 5 by 112 Happy Customers

52.7%
17.9%
5.4%
6.3%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

T

motor trade policy

Enquired about a motor trade policy spoke to Jack who was very polite and professional and managed to get me quote which was better in price and features The whole process was easy and Jack took the time to explain everything with out the usual insurance Jargon
J

Luke was very helpful

Luke was very helpful and efficient
R

Very helpful

Very helpful explained everything at each stage Pleasure to deal with
G

I contacted thinking Insurance and I

I contacted thinking Insurance and I was handled by joe I needed insurance for my daughter who is only been driving for two years but had not developed her own no claims bonus so this was proving difficult for me but Joe was brilliant
A

motorhome insurance renewal

Ellie was very helpful and accommodating with any questions i had about the policy on my motorhome she made the whole process very easy to understandand complete
J

Thank you Ellie

Great follow up from Ellie kept in touch and informed me of all aspects of insurance policy
C

Think Insurance great customer service

Ellie was attentive clear spoken words think provided me with a quote it was a good figure and to stay with the same company so no faffing
L

Amazing customer service got my

Amazing customer service got my insurance all sorted after doing online quotes for hours very quick and easy Luke was a great help
M

A pleasure to deal with this company

Always great to deal with Professional and friendly Jack is always helpful and does his best to get the best deal
M

Never buy from them

Be aware they are mafia they did cancel my policy arguing I provided a wrong inf after cancelling they refused to refund the deposit they went even further and asked me to pay the full year premium I have seen similar issues they are very rude and merciless all they care is about money and money alone never use or recommend to anyone

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

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